Programme Support Manager

Starting Date / Initial Contract Details

01 January 2025, 12 months

Role Summary

Coordinate and manage key support functions, including administration, finance, base management, and logistics. Oversee support staff and represent Medair with local authorities, contractors, and NGOs. Assist the Country Director in legal compliance and contribute to program leadership.

Project Overview

The purpose of Medair’s multi-sector relief programme in Ukraine is to save lives and alleviate human suffering by working in emergency response locations, with vulnerable populations and providing essential life-saving health, WASH, shelter/infrastructure, NFI/CVA, protection, mental health and psychosocial services.

Workplace & Conditions

Based in Kyiv, Ukraine, with frequent travels to other locations within Ukraine

Responsibilities:

• Facilitate cross-team communication and provide logistical support to program staff, ensuring efficient operations across procurement, storage, and transportation.

• Supervise financial management, ensuring budget adherence, transparent processes, and compliance with Medair and donor guidelines.

• Line manage and develop support staff, overseeing recruitment, performance, and training to foster a cohesive, competent team.

• Coordinate with stakeholders, including suppliers, local partners, and government entities, representing Medair and building cooperative relationships.

• Implement quality controls and maintain systems to prevent loss or fraud, conducting inspections to ensure optimal resource management.

Qualifications, Experience & Technical Competencies:

•     University degree in a relevant subject such as Management / Development Studies / Business Administration

•     Strong working knowledge of English (spoken and written)  

•     Experience in a management position, as well as experience in a complex humanitarian context

•     Strong programme finance, analytical, and report writing skills

Behavioural Skills

•     Committed to team-building and able to develop, coach and support other team members.

•     Problem solving ability and excellent communication skills.

•     Able to oversee multiple tasks, prioritising and delegating as required.

•     Self-motivated, energetic, hard-working, servant-hearted.

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Team Spiritual Life

Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.

Before you apply

Please ensure you are fully aware of the:

1. Medair organisational values.

1. Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.

1. Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

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