Web Content Assistant

• Attractive local package
• Friendly and supportive team environment
• Join the principal development organization in the Pacific region

Description

The Pacific Community (SPC) is the principal scientific and technical organisation in the Pacific region, supporting development since 1947. We are an international development organisation owned and governed by our 27 country and territory members. In pursuit of sustainable development to benefit Pacific people, our organisation works across more than 25 sectors. We are known for our knowledge and innovation in such areas as fisheries science, public health surveillance, geoscience, and conservation of plant genetic resources for food and agriculture.

The vision of the Educational Quality and Assessment Programme (EQAP) is to be ‘The agency for educational quality in the Pacific region’. Its mission is to enhance the quality of education and training for Pacific learners, so they realize the benefits of lifelong learning. EQAP seeks to promote the following core values within the context of SPC’s corporate values:

• a culture of quality;
• a culture of continuous improvement;
• cultural and political sensitivity;
• respect for the autonomy and priorities of the education system in each Pacific Island country and territory (PICTs); and
• assimilation of the expressed needs of countries in its delivery of technical services.

The role – Web Content Assistant will ensure that the EQAP website together with all its virtual interactive reports are regularly updated providing EQAP’s member countries and stakeholders with readily available information on secured and user-friendly platforms.

The key responsibilities of the role include:

Optimal presentation of content on the EQAP website

• Monitor all features and content on the website are rendered as per EQAP’s expectations. All features of the website are fully functional on both PC and mobile devices.
• Relevant and update-to-date content is available on each page of the website.

Interactive reports

• Work with the Communications and Visibility Officer to update PILNA reports and release in alignment with PILNA results release.
• Work with the Communications and Visibility Officer to update PALS reports and release in alignment with PALS results release.

Analytics and reporting

• Ensure the website is properly configured with analytics, as well as continually update analytical features to ensure efficient reporting of website audience activities.
• Suggest improvements to the design and layout of the website to improve audience engagement as appropriate.
• Ensure website analytics are linked to and compatible with external free versions of analytical tools such as Google Analytics.

Revision of web page content structure

• Revise content structure where necessary to improve clarity on the setup of the website.
• Ensure requests to update website design and layout are actioned in a timely manner.

Engage as a fully participating member of the EQAP team

• Support in planning for new and existing projects within EQAP.
• Work with the Corporate Communications team to ensure SPC standards are adhered to across all digital platforms.
• Provide basic support to the EQAP IT team with updates related to virtual student learning management system.

For a more detailed account of the key responsibilities, please refer to the online job description.

Key selection criteria

Qualifications

• A diploma in a relevant field like Information Technology, Communications, or an equivalent bodies of knowledge and experience.

Technical expertise

• At least five years’ experience in website content management, revision, reporting and analytics.
• Experience in using content management systems, ideally in Drupal and/or Silverstripe.
• Ability to work as part of a team and to assist team members’ contributions.
• Very good organisational skills.
• Ability to work well under pressure.
• Ability to manage several tasks concurrently.
• Ability to communicate sensitively and constructively with internal and external stakeholders.
• High computer literacy and competence in using virtual applications.

Language skills

• Excellent English communication skills (oral and written).

Interpersonal skills and cultural awareness

• Ability to work in a multicultural, inclusive and equitable environment.

Salary, terms and conditions

Contract Duration – Until 30 November 2027 – subject to renewal depending on funding and performance.

Remuneration – The Web Content Assistant is a band 7 position in SPC’s 2024 salary scale, with a commencing taxable salary range of FJD 2,287-2,859 per month, plus local staff benefits. An offer of appointment for an initial contract will normally be made in the lower half of this range, with due consideration given to experience and qualifications. Progression within the salary scale will be based on annual performance reviews.

Recruitment principles – SPC’s recruitment is based on merit and fairness, and candidates are competing in a selection process that is fair, transparent and non-discriminatory. SPC is an equal-opportunity employer, and is committed to cultural and gender diversity, including bilingualism, and will seek to attract and appoint candidates who respect these values. Due attention is given to gender equity and the maintenance of strong representation from Pacific Island professionals. If two interviewed candidates are ranked equal by the selection panel, preference will be given to the Pacific Islander.

Applicants will be assured of complete confidentiality in line with SPC’s Privacy Policy.

Application procedure

Closing Date – 5 January 2025 at 11:59pm (Fiji time)

Job Reference: JM000826

Applicants must apply online at http://careers.spc.int/

Hard copies of applications will not be accepted.

For your application to be considered, you must provide us with:

• an updated resume with contact details for three professional referees
• a cover letter detailing your skills, experience and interest in this position
• responses to all screening questions

Your application will be considered incomplete and will not be reviewed at shortlisting stage if all the above documents are not provided. Applicants should not attach copies of qualifications or letters of reference. Please ensure your documents are in Microsoft Word or Adobe PDF format.

Only Fijian citizens are eligible to apply for this role.

SPC does not charge a fee to consider your application and will never ask for your banking or financial information during the recruitment process.

Screening Questions (maximum of 2,000 characters per question):

1. Describe your experience in updating website content? What were some of the challenges you had faced? What were some of the solutions you had developed to overcome the challenges?
2. Could you please share the content management system(s) you have used to maintain websites in your experience?
3. Could you share your experience in extracting and reporting website analytics. In your experience, what is the importance of website analytics?