Rehabilitation in healthcare coordinator, National Consultant

Purpose of consultancy

The role of the successful candidate is to lead the rehabilitation support unit (RSU) to the implementation and monitoring of the new national rehabilitation road map for rehabilitation in healthcare. This includes managing a technical team to address all areas of the road map and ensure timely and effective support is provided to the MoH, NHSU, oblast and community level health authorities, civil society, and international stakeholders. The road map will address the WHO six building blocks of health systems strengthening: governance, medical products, information management, service delivery, financing, and workforce.

Description of roles and responsibilities:

1. Deliver immediate cross-sectoral and interagency efforts to: -Analyze current needs and resources for response and identify remaining gaps. -Prioritize actions to be taken immediately, to be based on existing structures, resources and innovations introduced in Ukraine in recent years. -Mobilize resources to fill identified gaps. -Scale up the rehabilitation response with support from international partners and engagement with the best global expertise. -Plan for and link with medium- and long-term goals for strengthening the country’s rehabilitation system; and -Address the needs of different groups such as children and their caregivers, war veterans and their families, people with disabilities and older adults.

2. Establishing links between stakeholders: -To establish the framework for efficient coordination and operational approaches -To maintain regular communication and connection with international regional and global rehabilitation networks. -To coordinate with national stakeholders, i.e. Coordination Centre for Mental Health of the Cabinet of Ministers of Ukraine and relevant ministries on consolidated activities and plans of rehabilitation actors. -To support the integration of rehabilitation and assistive technologies into other sectors and to participate in relevant sector meetings to represent specific rehabilitation concerns as appropriate while enhancing the participation of other sectors in the rehabilitation forum. -To serve as an entry point for international organizations, civil society, and other stakeholders joining the rehabilitation response in Ukraine. -Coordinated rehabilitation Assessments, Research, and information sharing on events regarding rehabilitation in Ukraine. -Liaise with rehabilitation in refugee-receiving countries active in the Ukraine regional response to mutualize resources and opportunities.

3. Information management: -To consolidate information from regional groups: 1) meeting schedules.2) learning and exchange events schedule. 3) supervision and intervention venues scheduled and other based on the needs. -To consolidate the needs and resources available into the general picture of rehabilitation response at the national level through existing mapping under the UN Health Cluster and the NHSU dashboard Who is doing What, When, and Where?) -Utilizing e-health data, the RHSU shall disseminate consolidated collected data for purposes of joint planning, monitoring, and evaluation, efficient response to immediate needs arising, supporting members on shared situations of concern, as well as overall resource mobilization. This process is critical to ensuring that all efforts are targeted and relevant, and therefore shall be conducted on a rolling basis. -To encourage members to report on achievements and challenges to summarize updates in regular communication on behalf of all actors.

4. Strategic planning and decision-making: -Ensure that rehabilitation data are collected and used for decision-making at the highest levels. -Develop a national rehabilitation road map, which addresses the six building blocks of health systems strengthening and meets the needs of existing national strategies, e.g., the Barrier Free Strategy. -Geographically, ensure rehabilitation activities in central, eastern, western and southern oblasts of Ukraine, with a specific focus remaining on those facilities that are part of the new rehabilitation referral pathways. But, through strong coordination, aim to complement and avoid duplication with other actors. -Functionally, particular attention will be given to ensure complementarity and linkages with health systems, health financing, social cohesion and Mental Health and Psychosocial Support (MHPSS) programmes so that rehabilitation and long-term care do not end up as a separate vertical area of work but are instead integrated into an overall health system strengthening approach that is promoting the more comprehensive health reforms.

5.Building capacity, knowledge exchange, and peer support: -provide technical support to national and international actors on their planning and resource mobilization activities. -carry out learning sessions, workshops, and other capacity-building opportunities for the partners of the rehabilitation forum. -provide content and guidelines for developing rehabilitation services at national, regional and local levels. -share and circulate training opportunities on good practices and evidence-based tools among partners, flagging potentially harmful practice.

6. Monitoring and evaluation (M&E): The below activities will enhance the effectiveness of Ukraine's rehabilitation M&E system, improving quality, accountability, and knowledge sharing across the healthcare network. - Promotion of reporting to MoH and rehab specific mapping and monitoring tool. - Utilizing e-health and PMG related data standardized data collection protocols to track key rehabilitation metrics like patient outcomes, service use, and resource allocation, helping identify areas for improvement. - Train healthcare staff in data collection, reporting, and analysis to promote data-driven decision-making across all health system levels. - Create feedback mechanism for rehabilitation centers to use M&E data for continuous service improvement, with regular review meetings to adjust strategies. - Include patient-reported outcomes and satisfaction in the M&E framework to ensure services align with patient needs and improve experiences. - Benchmark high-performing regions or facilities to encourage best practice sharing for overall system improvement. - Track equity in rehabilitation access, focusing on vulnerable groups, and disaggregate data by gender, age, and location to address disparities. - Engage stakeholders, such as NGOs and local communities, for a broader perspective in monitoring efforts. - Implement long-term tracking of patient progress to assess rehabilitation effectiveness and inform policy improvements.

7. Promoting long-term sustainability: - Support a sustainable system-strengthening approach. Solid health financing analysis will underpin all activities to ensure the feasibility of absorption within the Ukrainian national fiscal and financial capacities and procedures, and political engagement for continuity will be sought to ensure continued employment by federal authorities beyond this action.

8. Advocacy and awareness raising: - To promote and support information, education and communication (IEC) material development. - To promote and support staff care as an integrated part of the programming. - To advocate for staff wellbeing as one of the principles of good practice across all health sectors. - To promote, advocate and raise awareness at all levels of decision-making and the wider public regarding the importance of rehabilitation support drawing lessons from existing evidence in Ukraine.

Deliverables

1. Attend 4 briefings with the MoH, WHO Rehabilitation and disability Unit Lead, Head of the MoH Recovery Unit, the NHSU focal point and the Rehab 4U leadership to review all key documents, policies and to familiarize self with the objectives and plans of the RHSU.
2. Ensure strong coordination and cooperation with the MoH rehabilitation department/unit. Agree and set up 1 Coordination System and information sharing system; Provide monthly updates to the steering committee meeting.
3. Manage resource allocation and recruit technical experts (international or national) based on work plan needs. Deliverable 3: Draft ToRs for members of the Forum; Set work streams and support the definition of action plan of different WG.
4. Act as the central focal point for international and national donors, directing donors to programming and resources that require additional financial support. Deliverable 4: Provide budget, identify funding gaps and resources needs for the Rehabilitation in HealthCare Forum.
5. Develop the operational component of the national rehabilitation three-year road map, ensuring adequate consultation with all relevant national and international partners on the road map. Deliverable 5: 1 consultation plan; Share reports/presentation over key consultation; 3 year road Map.
6. Developing the Forum action plan and ensuring adequate consultation with all relevant national and international partners on the road map. Deliverable 6: Provide and update stakeholder engagement plan and the final Forum Action Plan.
7. Designing and operationalizing the monitoring and accountability mechanism. Deliverable 7: Provide 1 Monitoring report per Month; Provide data analysis, trends and evidence-based recommendation for the Steering committee. Including qualitative analyses. All members of the Forum are trained on Accountability to affected Population. Establish a monitoring plan linked to the national rehabilitation roadmap.
8. Work with the key stakeholders to design and deliver a multistakeholder meeting (led by the Minister of Health and Health Sector Working Group co-chairs). Deliverable 8: One day national meeting on rehabilitation in healthcare; presentation of the road map and work plan.
9. Based on the priorities of the 3-year road map, initiate task teams to deliver the outputs of each team and ensure coordination, resource allocation and monitoring is delivered. Deliverable 9: Workplan for each team developed with clear objectives.
10. Organising and implementing the action plan, including monitoring the quality and timeliness of task teams outputs and implementing the accountability mechanism. Deliverable 10: set the team individual work plans with clear objectives and provide the teams with appropriate feedback (review their workplan and achievements after 6 months).
11. Organizing and/or facilitate relevant task team coordination meetings for participating members based on the evolving needs. Deliverable 11: Set up an internal and external Coordination system.
12. Set standards regarding processes and technical approaches for development of outputs. Deliverable 12: Standard Operation Procedures to clarify workflow; roles and responsibilities; and processes needed to accomplish the forum objectives.
Set up 1 system and linkages with health systems, health financing, social cohesion and Mental Health and Psychosocial Support (MHPSS) programmes so that rehabilitation and long-term care Deliverable: Organize at least 1 learning workshop.
13. Facilitating communications, meetings and technical briefs and technical products for the leadership of the Health Sector Working Group to review and endorse; ensuring the minutes are available and disseminated in a timely manner.
Deliverable: Attend the Health Sector WG; provide quarterly updates to all stakeholders.

Educational Qualifications:

Essential: A bachelor’s degree in public health, Occupational Therapy, Physiotherapy, Nursing, Medicine, health program management or related field.
Desirable: Master’s degree in project management or related field is desirable.

Experience Essential:

- 5 years of experience managing rehabilitation projects, including through implementing partners in Ukraine.
- Experience in emergency response and coordination.
- Proven track record of working with the Ministry of Health of Ukraine or the NHSU of Ukraine.

Skills/Knowledge:

Ability to synthesize knowledge and effectively express ideas in writing.
The ability to coordinate with external partners and provide effective support.
Excellent analytical and writing skills.
Ability to work in multicultural and multidisciplinary settings and excellent inter-personal skills.
Excellent organization and project management skills.
ITSkills: Effective use of Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams and SharePoint.

Languages and level required (essential):

English - Expert-level
Ukranian - Expert-level

Location:

On-site: Kyiv
Travel: the consultant is expected to travel as per program needs and when agreed with supervisor.

Remuneration and budget:

Remuneration: Payband level NO-C
Contract total value: USD 45,001.00
Monthly rate: USD 4,091
Numbers of the working days: 20 per month

Duration of contract:

11 months. From December 15, 2024 - to November 15, 2025

Additional Information:

• Only candidates under serious consideration will be contacted. • For information on WHO's operations please visit: http://www.who.int. • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. • The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs. Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice. • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates. • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. • WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.