Head of Beneficiary Information Management Solutions - CST I -Sana'a CO

DEADLINE FOR APPLICATIONS

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ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

General Information
Title of Post: Head of Beneficiary Information Management Solutions
Grade: CST I
Supervisor: Head of Targeting and Digital Solutions
Unit: Targeting & Digital Solutions
DUTY STATION (City, Country):
Yemen Operation, Sana'a CO
Duration of Contract: 11 months

ABOUT WFP
The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.
WFP’s emergency response in Yemen is one of the agency’s largest anywhere in the world. As of Q3 2023,WFP delivered vital food assistance to 13.2 million
people in need, provided nutrition support to 2.9 million children and women, and
also contributed to education through its school feeding programme reaching 2 million schoolchildren.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

To assist the most vulnerable beneficiaries, the Yemen Country Office and the local authorities Supreme Council for the Management and Coordination of Humanitarian Affairs (SCMCHA) reached an agreement to conduct the targeting and registration exercise in three districts under the jurisdiction of the Sana'a-based authorities in North Yemen. After the successful rollout of the pilot exercise in North Yemen, it is now evident that WFP could carry out the exercise across North Yemen.

Managing the data received from cooperating partners and ensuring it meets WFP standards is now critical, as WFP is in line with the authorities to carry out the targeting and registration exercise across the country. This entails the selection of the correct beneficiaries to receive assistance and ensuring the needs of the country office beneficiary identity and transfer management implementation are fulfilled and performed correctly, which would necessitate specific knowledge and awareness of the business process flow. Additionally, the area offices will require vigilant oversight to ensure that these procedures are properly coordinated and executed throughout the chosen governorates and districts.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Lead the implementation of the beneficiary information management in the Country office.

2. Lead and direct the team to ensure timely completion of deliverables while fostering positive team relationships an environment conducive to productivity.

3. Collaborate extensively with the other subunits i.e. Targeting and Digital Solutions team to guarantee the continuous functionality of the platform and access to all digital services.

4. Ensure the effective implementation and maintenance of risk management, governance, and internal control processes pertaining to beneficiary management in conjunction with the compliance functions of the regional bureau and country office.

5. Coordination of internal and external stakeholders in facilitating and organizing trainings, workshops and other capacity building activities at high level.
6. Analyze SCOPE data on a regular basis and provide analytics for dashboard development, providing management with inputs on beneficiary information management.
7. Develop sustainable capacity building and transfer knowledge of beneficiary management to the local government counterparts and cooperating partners.
8. Coordinate in the development of standard operating procedures, policies, guidelines, processes, information systems, and beneficiary management reports.
9. Carry out any additional responsibilities as directed by the supervisor.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in International Affairs, Economics, Nutrition/Health, Information technology, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or training/courses.

Experience: For holders of an advanced degree, 3 years of relevant work experience, and 5 years for holders of first-level university degree of progressively responsible experience in in the field of humanitarian relations.

Language: Fluency (level C) in the English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese is an added advantage.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Proficient in managing tickets, initiating and delivering change requests, and coordinating efforts with the service delivery and product development teams at HQ and RB SCOPE.

• Expert in WFP SCOPE platform with a minimum of three years of practical experience.

• Proficiency in multimedia to design graphic works and displays for donor and management presentations.

• Proficient in managing emergency situations.

• Proficient in the development of delivery mechanisms for a wide range of transfer modalities in a humanitarian setting.

TERMS AND CONDITIONS
The applicant shouldn't be a Yemeni national.
This position is required for a period of consecutive 11 months with a possibility of extension subject to the operational needs and availability of funding in Yemen Country Office.
Consultancy contracts will be subject to a mandatory break in service after a period of service of 11 continuous months.
WFP offers an attractive compensation and benefits package in line with WFP HR Manual.
Applications must be submitted online with:
1. Use English language only
2. Indicate all your job TOR
3. indicate clear years of experience with each job (Month/Year)
By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.