Global Mentorship Support Assistant (NPSA 4) - Initiation Plan for Resilient, Sustainable and Inclusive Development (IP-RSID)

The UNDP Bangladesh will implement the Initiation Plan for Resilient, Sustainable, and Inclusive Development (IP-RSID) from July 1, 2024, to December 31, 2025. This plan aims to benefit the most vulnerable and marginalized populations in both rural and urban areas. Key outcomes include fostering a gender-responsive, cleaner, and more resilient environment, enhancing natural resources, promoting low-carbon development, and increasing resilience to climate change and disasters. The Initiation Plan will strengthen national capacity for managing climate-induced disaster risks through new programming opportunities. In addition, the IP commits to contribute to the Kigali amendment of reducing GHG and developing pathways for climate risk insurance, inclusive budgeting and financing for climate resilience, Islamic microfinance, and green Sukuk initiatives. Additionally, it will address solid waste management and strengthen disaster risk management and community resilience in Cox's Bazar, particularly for host and Rohingya communities. Innovations will be fostered through the UNDP Accelerator Lab, which focuses on exploring the blue economy, promoting sustainable tourism, enhancing the informal economy, and leveraging island development experiences. The combined efforts aim to establish an integrated programme for creating healthier ecosystems.

The Initiation Plan for Resilient, Sustainable, and Inclusive Development (IP-RSID) of UNDP Bangladesh is established with an aim to contribute to retaining development gain, protecting growth, and providing solutions for current and future development challenges in the country's environment, climate change and disaster management. Due to the rapid changes in global and national geo-physical and socio-economic contexts, many associated risks are increasing, such as climate-induced disasters, pandemics, and humanitarian crises that trigger development challenges in many ways.

The IP provides support to the Government of Bangladesh (GoB) to manage the development impacts of disaster, climate change and emergency, mobilizes resources and implements innovative interventions, and advocates for partnerships and investment in the above-mentioned areas. Moreover, the IP is flexible, with a core team able to quickly expand when disasters and emergencies take place.

Under the overall guidance of the National Project Manager, the incumbent will be responsible for providing high-quality programme support and project assistance in the overall delivery of the global mentorship programme.

The incumbent will be responsible for the following tasks:

A.    Support in onboarding and engaging online mentors.

• Assist in identifying and onboarding qualified online mentors for the different UNDP programme from various industries and regions globally.
• Conduct a thorough analysis to identify potential mentors across different sectors and regions.
• Assist in onboarding process for mentors, ensuring a smooth transition and understanding of their roles and responsibilities within the programme.
• Support to develop and maintain a database for mentors, tracking their profiles, areas of expertise, and engagement status.

B.    Support in monitoring mentor progress and feedback management.

• Monitor the progress of mentors, ensuring they are effectively contributing to the different UNDP programme’s objectives.
• Gather feedback from both mentors and mentees to assess the effectiveness of the mentorship process.
• Assist in organizing regular feedback sessions and surveys to capture insights on mentor performance and programme impact.
• Support to analyze feedback data to identify areas for improvement and work on implementing changes to enhance the mentorship experience.

C.    Overall program management and knowledge sharing

• Assist Futurenation team in any relevant concern.
• Contribute to the programme's knowledge management and learning agenda by sharing insights and best practices.
• Assist in overall program management, including administrative and logistics support, compliance with UN rules and regulations, and financial management tasks.
• Assist in allocating the necessary resources, including personnel and equipment to support the project's successful execution.
• Any other duties as assigned by the management.

D.    Operational coordination in global mentor engagement events

• Assist in coordination with strategic partners to organize global mentor engagement events, including webinars, workshops, and networking sessions.
• Assist in planning and developing programs aimed at maximizing mentor and mentee engagement.
• Support to ensure UNDP’s presence in relevant global forums and events to attract and onboard new mentors.
• Follow-up on the commitments made by mentors during these events to ensure continued engagement and support.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

4.    Institutional Arrangement

The ‘Global Mentorship Support Assistant’ position will be project-based and directly report to National Project Manager. 
 

Competencies

Achieve Results:    LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:    LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:    LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:    LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:    LEVEL 1: Shows drive and motivation, able to deliver calmly in face of
adversity, confident
Engage and Partner:    LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable    Diversity and Inclusion:    LEVEL 1: Appreciate/respect differences, aware of unconscious bias,
confront discrimination

Cross-Functional & Technical competencies

Thematic Area    Name    Definition
Business Development    Knowledge Facilitation    Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information, and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
Business Development    Collective Intelligence Design    Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services. Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.
Business direction and strategy    Effective Decision Making    Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.
Business management    Communication    Communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. ‡Ability to manage communications internally and externally, through media, social media, and other appropriate channels
HR - Recruitment    Assessment and selection    Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
Partnership management     Relationship Management    Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding
General (across the functions)    Public relations    Ability to build and maintain an overall positive public image for the organization, its mandate and its brand, while ensuring that individual campaigns and other communications and advocacy initiatives are supported in reaching the public

• Secondary Education is required.
• University degree (bachelor’s degree) in any discipline of Sciences, Social Sciences, Education, Development Studies, or relevant related field will be given due consideration but is not a requirement.
   

Min. years of relevant work experience:

• Minimum four (04) years (with Secondary education) or one (01) year (with bachelor’s degree) of relevant experience in development sector is required.
  Required Skill    
• Experience in effective communication skill is required.

Desired skills in addition to the competencies covered in the Competencies section   

• Demonstrate good knowledge and experience in Secondary Research.
• Experience in elaboration of project documentation (Proposal writing, concept note preparing, report writing etc.)
• Experience in using and maintaining office applications (MS word, MS Excel, PowerPoint, google apps etc.)
• Experience in Project Coordination will be an advantage.
• Experience in working with non-government organizations will be given advantage.
   

Required Language(s) :    Fluency in English and Bangla is required.