Shelter Officer Jordan Mafraq Host Area

1. Roles and Responsibilities

NRC is implementing an Urban Shelter Project in the northern area of Jordan. The project aims to provide adequate and secure shelters for vulnerable households. It involves assessments, planning, field validation, negotiation, and the supervision of rehabilitation works on a household level.
The Shelter officer will work closely with the Team Leader to achieve targets and prepare contracts with the beneficiaries. They will also be responsible for negotiating with landlords/tenants, validating, and preparing the BOQs, and following up on works. Their role is shared between fieldwork and office, depending on targets and planning. It is expected that they will spend 90% of their time in the field.

Generic Responsibilities
 Adhere to NRC policies, tools, handbooks, and guidelines.
 Assist with a range of support in the implementation of the Core Competency portfolio according to the plan of action.
 Implement procedures and activities independently within own function or core competency as delegated.
 Be responsible for organizing and delivering tasks in line with priorities and standards.
 Develop and maintain knowledge of the specialist area of work in which technical assistance and support are being provided, to be most effective in supporting the team.
 Use initiative in day-to-day problem-solving in line with agreed procedures, priorities, and standards for the work area.
 Prepare and develop status reports as required by management.
 Ensure proper filing of documents.
 Promote and share ideas for improvement in your area of expertise.
 Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards and principles within NRC and among beneficiaries served by NRC.
 

Specific Responsibilities
 Validate and prepare FLEX/WASH/IK BOQs by conducting case field visits.
 Collect the required documents for FLEX, Cash for Rent, and WASH to prepare contracts/MoUs.
 Execute field assessments, follow up on cases, and troubleshoot cases.
 Prepare documentation and sign contracts in the field/office with the beneficiaries.
 Develop technical designs and drawings.
 Ensure proper documentation of rehabilitation documents, logs, and reports on-site.
 Perform quantity surveying and verify quantities of materials and works provided by the contractor and for Flex cases.
 Supervise construction works and administer works execution as per the contractual provisions and the project specifications, as well as ensuring that the norms, regulations, and plans are respected; Ensure quantity/quality control and schedule consistency.
 Conduct regular inspections and stay present in the field to ensure the smoothness and operation meet quality standards as needed.
 Take timely action to prevent potential delays and/or cost overruns that can be avoided.
 Supervise health, safety, and environmental management activities according to approved plans and regulations for the site.
 Verify that works are consistent with the project's technical specifications and inform promptly of eventual deviations.
 Support the overall management of works implementation to ensure construction work is completed on time, within budget, and to quality standards.
 Supervise the implementation of activities and administration works as per the contractual provisions and project specifications.
 Ensure that the implementation follows quality/quantity control and schedule consistency.
 Providing daily site records with all work activities, information, instructions, and issues, according to the site format report as per the projects’ requirements.
 Conduct a market assessment to examine available construction materials and identify technical solutions and alternatives.
 Act as a focal point between NRC and the contractor.
 Ensuring that all project documentation is properly and safely kept in organized files consistently. Maintain and organize the filing of contracts.
 Communicate with different stakeholders constantly.
 Perform any other tasks assigned by the line manager.
 Provide support to other Shelter Host Offices if needed.

Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are.
 Relevant core competency implementation staff
 Support teams, Finance, HR, Admin and Logistics
 Communication staff
 Protection staff 

Scale and scope of the position
Staff: None
Stakeholders: Local NGO/CBOs, civil society, Volunteers, Jordan Engineering Association, Engineering Consultants, and contractors.
Budgets: None
Information: N/A
Legal or Compliance: N/A

2. Competencies
Competencies are important for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional Competencies

Generic professional competencies for this position:
 Experience working within technical expertise areas in a humanitarian/ recovery context.
 Knowledge and experience within a relevant administration, craft, or technical field and ideally a relevant vocational qualification.
 Previous experience working in complex and volatile contexts.
 Documented results related to the position’s responsibilities.
 Some knowledge of English.
Context/specific skills, knowledge, and experience:
Qualification requirement: Bachelor’s degree or equivalent
Years of Experience: 2
 A degree in Architecture, Civil, Mechanical, or Electrical Engineering
 Proven experience in developing designs and drawings.
 Proven Experience as a site engineer
 Experience in quantity surveying
 Experience in using different engineering software.
 Relevant work experience in a dynamic and results-focused organization.
 Strong communication and interpersonal skills.

2. Behavioral Competencies

 Planning and delivering results.
 Working with people
 Analyzing
 Communicating with impact and respect

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, following the NRC Performance Management Manual. The following documents will be used for performance reviews:
 The Job Description
 The work and Development Plan
 The NRC Competency Framework