Hart – Business Support Officer

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Hart is the founder of the Chelsea Group (RW Chelsea Holdings Ltd), a family of companies offering a breadth of services and end-to-end solutions, a sister company to CTG. 

Positions at Hart can vary from office to field-based work, short-term to permanent contracts within our global offices.  

Our talented people make Hart great. As one of the leading risk management companies, a career with Hart will take you to interesting locations around the world working on unique projects for a variety of clients. 

 

Role objectives

• Arrange, attend, and document meetings with the senior management team to ensure effective communication and decision-making processes
• Maintain organised records of meetings, action points, and progress reports to ensure transparency and accountability. 
• Assist in the preparation of reports, presentations, and other documentation as required by the Business Director or other stakeholders. 
• Participate in special projects and initiatives as directed by the TBD.
• Travel occasionally as required to support business functions and attend relevant meetings or events. 

Project reporting

• Maintain a business development CRM pipeline 
• Ensure that all Hart business portal registrations remain to date. 
• Monitor and manage workflow to ensure internal and external deadlines are met.
• Support the coordination of projects and initiatives that require cross-departmental collaboration 

Key competencies

• Proven experience in an administrative support or business support role, preferably within a corporate environment.  
• Strong organisational skills with the ability to effectively manage multiple priorities and deadlines.  
• Excellent written and verbal communication skills to convey information clearly and professionally.  
• Proficiency in using office software applications (e.g., MS Office Suite, project management tools including Monday.com) to enhance efficiency.  
• Strong interpersonal skills to facilitate collaboration across different teams and departments.  
• Ability to work independently while also being a supportive team player. 
• High level of attention to detail and accuracy in all tasks.  
• Familiarity with business operations, compliance, and project management principles is advantageous.  

Team management

• Collaborate with various departments, including business development, technical bid development, HR, legal, procurement, compliance, financial, and operations, to support overall business objectives. 
• Clearly communicate action points from meetings to relevant stakeholders and ensure timely follow-ups are completed. 

Further information

• Bachelor’s degree in business administration, Business Management, or a related field.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.