Protection Assistant

Hardship Level (not applicable for home-based)

E (most hardship)Non FamilyUNOPS LICA42024-11-07December 2, 2024a) excellent knowledge on the work & mandate of UNHCR and the Organization's priorities, guidelines, policies and approaches on asylum and refugees’ status determination procedures.
b) knowledge of International Refugee Law, Human Rights Law and ability to apply the relevant legal principles in the context of mixed and large movements.
a) sound knowledge on global frameworks and mechanisms related to international refugee protection, including the Global Compact of Refugees, Global Refugee Forum and the Asylum Capacity Support Group initiative, and experience in working with regional mechanisms, processes and fora related to asylum and migration.
c) sound understanding, knowledge and insight analysis of the political, humanitarian, social, protection and legal context and dynamics in Pakistan at national level.
d) Excellent knowledge of refugee villages in KP and ability of working closely with refugee communities, establishing community structures with equal representation from all groups.
1. Good experience of monitoring the situation in and outside the refugee villages and collect data and other information relevant to UNHCR and report to inform Program to help in planning and designing of projects that benefit the FDPs, especially the most vulnerable among refugee communities.
2. Sound knowledge of administrative tasks and skills to prepare reports, meeting authorized personnel and assisting in facilitating field missions for high level delegations/donors.
e) Demonstrated skills of data bases, statistical analysis, and IT.
f) Demonstrated knowledge of working with people with Diversities and communication with the community.
g) Flexibility to deal with changing protection environment, diverse knowledge, and expertise in Protection, Counselling, and Community-Based Protection, strong inter-personal and strong communication skills.
h) demonstrated ability to support the organization and facilitation of regional or national training workshops or meetings.
i) Essential: Excellent command on English and one local language Pashto language, both written and oral and a proven ability to present complex matters to a range of audiences, incl. partners, donors and authorities.

 

Standard Job Description

Protection Assistant

Organizational Setting and Work Relationships
The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities.

The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.

The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Observe and respect protection related Standard Operating Procedures (SOPs).
- Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
- Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management.
- Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement.
- Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
- Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR).
- Select PoC for preliminary interviews and decide which relevant information to share.
- Enforce integrity in the delivery of protection services by local implementing partners.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Protection
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential: Not specified.
Desirable: Not specified.

Functional Skills
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework
IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

English

,

Pashto

,

Desired Languages

,

,

Additional Qualifications

Skills

IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework

Education

Certifications

HCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCR

Other information

This position doesn't require a functional clearance

Home-Based

No