Adult Education Intern

The Adult Education Data Intern will acquire hands-on experience in collecting both qualitative and quantitative data. Responsibilities include managing and analyzing the collected data, as well as performing data entry tasks using IRC’s internal client case management system, Efforts to Outcome (ETO), and the New Jersey Office of Refugee (NJOR)’s case management system, Client Track (CT). Additionally, the intern will assist in developing operational workflows and utilizing Power Automate to enhance data collection efficiency.

RESPONSIBILITIES:

· Participate in ETO and CT training to learn how to use the platform efficiently.

· Record English Language Training (ELT) Program related case notes, including attendance records, assessment records, and other case management case notes on ETO.

· Record ELT project enrollment note on ETO and CT.

· Record case notes for other education programs under Adult Education Department.

· Perform data entries, file, and assemble information for comprehensive reports in the internal databases (ETO), Client Track (CT) and Microsoft Excel.  

· Create, collect and analyze course feedback surveys.

· Assist in creating semi-annual and annual reports in Microsoft Excel.

· Verify and correct data discrepancies or errors to ensure data quality.

· Utilize Power Automate to build new workflows for the Adult Education Department.

· Use PowerBI for data analysis to increase program quality and impact.

· Organize and maintain files and records.

· Support other assigned tasks for the adult education department.

LEARNING OBJECTIVES:

1. The intern will gain proficiency in using various funder-mandated databases to collect and evaluate data related to the resettlement outcomes of IRC clients, with a particular focus on Education.

2. The intern will gain firsthand experience in the development of systems to maximize operational effectiveness.

3. The intern will learn organizational communication and time management skills.

REQUIREMENTS:

· Graduate or undergraduate students who are passionate about data management, or hold degree in Computer Science, Data Analytics, Information Systems or related field.

· Experience (or a willingness to learn) Microsoft systems including: Power Automate and PowerBi.

· Experience in using Box and Microsoft Apps such as Excel is strongly preferred.

· Must convey confidence, have effective communication skills, and exhibit excellent attention to detail. 

· Demonstrated ability to work effectively in a multicultural environment. 

· Demonstrate patience, understanding, flexibility, and a consistently positive attitude. 

· Willing to learn about IRC history, philosophy, global work, and local efforts. 

· Willing to adhere to IRC volunteer and workplace policies. 

IRC leading the way From Harm to Home.