HR Partnership Coordinator

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to help and protection to a population of 5.7 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank, and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is funded almost entirely by voluntary contributions.

The HR Partnership Coordinator will support the Human Resources Department by focusing on the development and implementation of HR metrics, Standard Operating Procedures (SOPs), onboarding materials, and assist in managing profiles of complementary personnel. The role will also involve conducting research on staffing needs and resource gaps to enhance HR processes and optimize workforce management.

National UN Specialist Volunteers in Jordan are entitled to:

• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,101.58;
• Annual and learning leaves;
• Free Medical and life insurance;
• Free access to different learning platforms.

For more information on UN Volunteer benefits, entitlements and support, please visit:
https://www.unv.org/volunteer-your-country-conditions-service

Under the direct supervision of HR Specialist, the UN Volunteer will:

• Identify key partnerships and placement opportunities to enhance the visibility of the UN Volunteers programme within UNRWA.
• Facilitate regular communication between UN Volunteers and their supervisors to promote engagement and address any issues that may arise.
• Oversee documentation related to UNV contracts, assignments, and performance evaluations.
• Conduct research to identify staffing needs, resource gaps, and emerging trends in workforce planning.
• Provide recommendations based on research findings to enhance HR planning and resource allocation and identify options for utilization of UNVs and other complementary personnel.
• Provide insights and recommendations based on data analysis to inform decision-making and improve HR practices.
• Draft, review, and maintain SOPs for key HR functions, ensuring alignment with organizational policies and industry best practices.
• Collaborate with stakeholders to ensure SOPs are effectively implemented and adhered to across departments.
• Assist in the development and continuous improvement of onboarding materials and processes to enhance the new hire experience.
• Support the Human Resources Department in managing and maintaining profiles for complementary personnel, ensuring accurate and up-to-date information.