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ICT Associate – Access Layer

Madrid | Valencia

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Madrid | Valencia
  • Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Development Cooperation and Sustainable Development Goals
    • Administrative support
    • Information Technology and Computer Science
  • Closing Date: 2025-01-30

Job categories IT
Vacancy code VA/2025/B5011/29520
Level ICS-6
Department/office GPO, NYPO, UN Technology Support Services
Duty station Valencia, Spain
Contract type Fixed Term
Contract level G6
Duration 1 year (renewable subject to satisfactory performance and funding availability
Application period 08-Jan-2025 to 30-Jan-2025
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Under the overall supervision of Senior UNOPS Programme Manager, the incumbent will work under the operational supervision of Chief, Platform Support Unit or a designated officer and and responsible for providing support on Umoja Access Layer. The ICT Associate – Access Layer will be responsible for the following duties:

1. Access Layer Administration:
  • Install, configure, and maintain Citrix supporting infrastructure.
  • Install, configure, and maintain the Citrix Virtual Apps farm.
  • Install, configure and maintain Citrix and Remote desktop licensing service.
  • Maintain and patch the virtual disks for Citrix Virtual Apps servers.
  • Conduct initial configuration and publishing of applications.
  • Set up monitoring for access layer-related components. 
2. NetScaler Administration:
  • Install, configure, and Maintain NetScalers.
  • Configure load balancing, content switching, etc.
  • Initiate requests for public and private IP addresses, SSL certificates, and firewall rules.
  • Configure monitoring for NetScaler.
3. Operations:
  • Develop and review procedures for T1 and T2 operations and support. 
  • Liaise with support vendors and clients.
  • Provide advice to clients regarding UNGSC standards and workflow processes.
  • Fulfill duty officer responsibilities as per internal schedule.
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above

Impact of Results 

Works with minimal amount of supervision; independently provides accurate deliverables in the areas of Umoja Access Layer.

Education/Experience/Language requirements

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY* *CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY

Education:

  • Secondary school diploma (or high school equivalent) and six (6) years of relevant experience are required OR.
  • A first-level university degree (undergraduate, Bachelors, or equivalent) preferably in Engineering or in a field related to the post description with two (2) years of relevant experience.

Required Experience:

  • Relevant experience is defined as experience in the field of systems administration and maintenance. 
  • Experience in NetScaler and Citrix Virtual Apps administration. 
  • Certification in NetScaler or Citrix Virtual Apps. 

Desirable: (The following experience is optional. Candidates who do not have it are welcome to apply)

  • Brokering and administering enterprise scale hybrid cloud (Azure and/or AWS).
  • Experience in automation of infrastructure and configuration at scale.
  • Experience with Agile practices and tools.
  • ITIL Foundation certification.
  • PRINCE2 Foundation certification.
  • VMware Certified Professional (VCP-DCV) certification.

Language requirements:

  • Fluency in English (write, read, speak) is required; knowledge of another UN official language is desirable.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.