Applications Delivery Support
Remote | Belgrade
- Organization: ICRC - International Committee of the Red Cross
- Location: Remote | Belgrade
- Grade: Level not specified - Level not specified
-
Occupational Groups:
- Information Technology and Computer Science
- Closing Date: 2025-01-29
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
Purpose
The ICRC SDT TI division is responsible for designing, implementing and supporting ICT solutions for more than 20'000 of its employees worldwide. Within the RMOS Product Line new Delivery Team members would provide support, development and maintenance of the TI RMOS HR Product and TI RMOS SERVICES Product.
Our Values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this
Accountabilities & Functional responsibilities
- Part of the Agile Product Team, employ agile practices and participate in the technical delivery
- Maintains, supports and resolves issues within the Product Delivery Team
- Provides support to other SDT TI teams as well as the end-user as needed
- Ensures service quality, productivity and security, while respecting operating methods defined within the SAFe/Agile methodology
- Ensures a good collaboration with all the T&I teams involved with support and delivery on TI RMOS Product Line
Assets
- Experience with Web technologies, Linux, SQL, Azure, VMware, Red Hat 8
- Proven experience with VMware capabilities and applications administration
- Scripting (Bash, PowerShell, etc.).
- Agile methodology: Experience using Microsoft TFS/Azure DevOps, particularly the management of PBI (creation, follow-up, and review).
Professional Experience required /Certifications / Education required
- 5 years of professional experience in the IT field, with a minimum 3 year of application/system administration
- Experience with Microsoft application portfolio
- Knowledge of Microsoft infrastructure based on Windows Server (2016/19/22), Active Directory management and Microsoft-based infrastructure management tools
- Ability and willingness to learn and operate different application software
- Affinity for teamwork, excellent communication skills, and strong collaborative attitude, capable of working effectively with diverse teams, local and remote.
- End-user service-oriented, well-organized, open-minded, and adaptable
- Good knowledge of the English language (written and spoken)
- Motivated by the humanitarian work
What we offer
- Work and progressive professional development in an exciting international environment
- An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
- Remote/hybrid work
- Stimulating benefits package
Additional information
- Type of role: IS Engineer 1 (800799)
- Working rate: 100%
- Location: BSSC: Tresnjinog cveta 1, Belgrade
- Job level: B3
- Length of assignment: Open-ended
- Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
- Application deadline: 29.01.2025.
The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
If you are interested in this position, please send us your CV and Motivation letter in English.
Only shortlisted candidates will be contacted.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.