Communication Officer

Under the direct supervision of the West Africa Multy-Coutry Office (WAMCO) Hub Director, the Communication Senior Officer will perform the following duties and responsibilities: 

1. Communication

• Support the development and the management of a communication plan for the office in Senegal 

• Produce high quality communications and visibility materials in French and in English 

• Prepare articles to increase  visibility of UNOPS and its Partners on  websites and Social Media 

• Oversee preparation of short videos and photo stories of projects during their implementation 

• Address ad-hoc communication requests  

• Ensure the production of external communication materials and products (brochures, information documents, newsletters, etc.)

• Collect project achievements to support external communication of results and lessons learned from WAMC projects

• Represent WAMCO in communication and knowledge management initiatives 

• Support the implementation and monitoring of existing and newly developed project communication plans

• Follow-up on outstanding WAMCO projects to ensure that the achievements of these projects are properly captured in the right communication formats for external outreach purpose and for partner satisfaction

• Liaise with communications focal points of partner organizations to ensure that communications strategies are aligned between UNOPS and partner organizations on existing projects

• Coordinate with partner organizations during project implementation to ensure that joint communications are organized as much as possible (for example, joint press trips to field sites, etc.)

•  Develop content, presentations, correspondence, briefings, talking points and all other external communication material including content for social media

• Liaise with the Communications Group in Head Quarters as well as project communication focal points colleagues on communication matters when necessary

• Assist with developing outreach and other events in coordination with the HQ Communication Group.

• Facilitate and support the implementation of different projects visibility events planned within the framework of the projects and ensure their dissemination to the various stakeholders.

2. Partnership Engagement

•  Develop communication plans for each project during and/or after the project development phase whenever requested by donors and/or Hub 

•  Develop factsheets and capacity statements that are used to communicate the value-add of UNOPS to external partners, including but not limited to Ministries/Governments and financing bodies such as World Bank, IsDB and EU

3. Reporting

• Coordinate and review project reporting to donors 

• Ensure that reports are produced to a high quality, and are submitted as per the required schedule of reporting to different donors 

• In conjunction with program and project managers, ensure the timely delivery of progress reports to donors and project partners in compliance with coordination requirements 

• Maintain regular contacts with all project teams to ensure timely and accurate data relating to the progress of works 

• In close consultation with the PMO and Support Services ensures adherence to internal reporting mechanisms 

• Prepare briefing notes for internal and external audiences on program/support services performance and other issues, as and when required 

• Establish and maintain project results files or similar to gather and document key results emerging from projects 

• In close collaboration with the PMO and Support Services actively support projects operational and financial closing processes to ensure timely submission of Final Financial Report to donors 

4. Knowledge Management

• Implement daily aspects of WAMCO’s Communication Strategy 

• Analyze all aspects of good performance, identifying good practices, lessons learnt and opportunities for improvement 

• Develop, maintain and update partners and clients contact list/database 

Impact of Results

The hub has consistent messaging across multiple platforms regarding our projects and operations.