Communications Analyst
Panamá
- Organization: UNDP - United Nations Development Programme
- Location: Panamá
- Grade: Junior level - P-2, International Professional - Internationally recruited position
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Occupational Groups:
- Communication and Public Information
- Closing Date: 2025-01-31
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The UNV Regional Offices (RO) provide oversight and strategic guidance to the UNV Field Units in their respective geographical assignments and are mainly accountable for the placement of UN Volunteers mobilized for UN Agencies, Funds, and Programmes focused on peace, development and humanitarian needs. Furthermore, the Regional Offices represent, and strategically position, UNV and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector. The Regional Offices also lead in scoping and delivering UNV’s advisory service offer on volunteer infrastructure.
Reporting to the Manager, Regional Office, and with the technical guidance of the HQ Communications Specialist, the RO Communications Analyst is responsible for developing, implementing, and overseeing regional communication strategies and products to enhance UNV’s outreach, impact and the development and consolidation of UN system partnerships, as well as relevant national and local actors. He/she focuses on the creation of targeted communication materials to support volunteer mobilization, talent acquisition, and engagement with UN agencies, talent sourcing partners, and other relevant stakeholders. By coordinating with Field Units, the Communications Analyst ensures consistent messaging and branding, as advised by HQ, supports mobilization outreach campaigns and initiatives, and strengthens UNV’s position as a diverse talent provider.
Duties and Responsibilities
1. Strategic Communications and Planning
- Develop, implement, and oversee regional communications and outreach strategies aligned with
corporate priorities to position UNV’s offer and added value; monitor impact and refine approaches
as needed to ensure alignment with organizational goals. - Conduct communications needs assessments for FUs and develop tailored strategies to address
identified gaps and opportunities. - Analyze emerging trends and provide strategic recommendations for integrating advocacy and
communication strategies into mobilization and volunteering promotion efforts. - Lead the strategic planning and budgeting of the RO’s annual communications work plan, monitor
its implementation to ensure alignment with organizational goals. - Identify opportunities for collaborative communication campaigns with UN partners and joint
initiatives to expand UNV’s reach and influence. - Identify opportunities for strategic partnerships, innovation and coverage of the RO activities.
- Promote collaboration and knowledge sharing across FUs to drive consistency and innovation in communication and advocacy efforts.
- Coordinate activities and plan events at the RO level, in collaboration with other UN agencies, for annual, national and UN-recognized international celebrations, including the International Volunteer Day (IVD).
2. Outreach and Engagement
- Develop and oversee the regional communication strategy for mobilization advocacy and partnership enhancement, including UN partners, civil society organizations, research centers, NGOs, academia, donors, etc.
- Provide communication support for talent outreach campaigns and initiatives in coordination with FUs (and RO for non-FU countries), based on volunteer demand analysis and mobilization forecast.
- Lead the design and preparation of substantive and partner specific outreach materials to bolster mobilization efforts.
3. Content Production and Quality, and Coordination for Communication Tools
- Research and document impactful volunteer initiatives and good practices to showcase UNV’s contributions to diversity, sustainable development, humanitarian action and emergency response in coordination with FUs, in alignment with corporate and regional priorities.
- Oversee the development of diverse, high-impact communication materials, including reports, testimonials, brochures, videos, and success stories, designed to highlight UNV’s added value and contributions with target audiences.
- Curate and manage visual and editorial content to maintain alignment with UNV’s corporate messaging and branding.
- Establish and manage supplier and contractor relationships to ensure timely delivery of quality communication outputs.
- Collect and coordinate up-to-date visual assets (photography, infographics, etc.), along with production of video for regional initiatives while supporting the ‘menu’ of evidence for corporate use.
- Ensure alignment of corporate guidelines for photography and video production to maintain high standards of quality and storytelling.
- Develop and maintain a repository of impact stories and volunteering evidence to share with a broad variety of partners, including Member States, Executive Board, donors, etc.
4. Social Media and Digital Communications
- Develop, implement and monitor innovative social media strategies to position UNV as a high-quality volunteer service provider to the UN system, aligning regional efforts with corporate priorities, and focusing on diverse and inclusive mobilization.
- Oversee content planning, optimal communication channels, including social media platforms, to ensure audience engagement and measurable impact.
- Provide strategic insights from social media analytics to inform and refine ongoing digital communication initiatives.
- Integrate digital strategies with broader communication efforts to enhance UNV’s brand visibility and influence across multiple channels.
5. Brand Management
- Develop consistent brand awareness, maintaining corporate style and editorial standards in online and print materials, multimedia, social platforms and other communication tools.
- Provide strategic guidance to RO and FU colleagues on effective communication formats, design, and promotional tools.
- Develop and implement innovative strategies to strengthen UNV’s brand presence within and beyond the UN System.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Supervisory/Managerial Responsibilities: None
Competencies
Core
Achieve Results:
- Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:
- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility
- Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination
- Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
- Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion
- Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Knowledge generation
- Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply
existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
Digital Awareness and Literacy
- Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends
Systems Thinking
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Advocacy strategy and implementation
- Ability to create and implement advocacy strategies which lead to impactful change
Social media management
- Ability to represent and promote the UNDP brand in virtual communities and networks
Marketing
- Ability to communicate the value of a product or service
Campaign management
- Ability to produce and implement communications and advocacy campaigns which lead to impactful change
Required Skills and Experience
Education:
- Advanced University degree (Master’s degree or equivalent) in Social Sciences, International Development, Journalism or Communication is required, or
- A first level University Degree (Bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying experience will be given a due consideration in lieu of the Advanced University degree.
Experience:
- Minimum of 2 years (with Master’s degree) or 4 years (with Bachelor’s degree) of experience in communications, public relations, partnerships or advocacy, – including experience in development programmes and/or implementing communication strategies;
- Experience in drafting and editing documents and reports, and producing high-quality content for diverse audiences;
- Demonstrated skills in strong communication, verbal and written, for a variety of audiences;
- Previous experience working in a multilateral or international organization is an asset;
- Experience in content creation and management;
- Experience in graphic design is desirable;
- Fluency in English and Spanish is required;
- Working knowledge of an additional UN language is an advantage.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.