Business Support Assistant (Data Management) SC6

DEADLINE FOR APPLICATIONS

30 January 2025-23:59-GMT+04:00 Gulf Standard Time (Dubai)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Salary: Starting from AED 22,456.81 per month (inclusive of pension), plus medical insurance and other entitlements.

Duration of Employment: 12 months with possibility of extension

This position is open for UAE nationals and/or those holding a valid UAE residency visa.

ORGANIZATIONAL CONTEXT

WFP owns, leases, and globally operates more than 1,400 trucks of different configurations, trailers and workshop facilities throughout 28 Country Offices. The WFP fleet is deployed to fill critical gaps in local transport capacity and stabilize transport rates in the event of increased insecurity and/or sudden growth in demand, as well as pioneer new routes that, due to prevailing insecurity, would remain inaccessible to local transporters. In Dubai, UAE, Global Fleet operate a regional fleet and centralized spare parts hub to better respond to Country Offices’ needs.
 

JOB PURPOSE

The selected incumbent will report to the System Administrator and will be expected to check and correct wrong data entries in WFP’s corporate Fleet Management System (FMS), produce FMS key performance reports, assist in FMS developments for a more user-friendly application, and provide FMS training. Female candidates are strongly encouraged to apply.
 

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive)

Provide dedicated executive assistant support.
Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work.
Actively seek and use feedback to improve business processes and procedures.
Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
Oversee the maintenance of records and databases to ensure information is organized and readily available for staff and compliant with all relevant regulations and policies.
Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.
Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
Provide a full range of complex business support services to staff to contribute to the effective functioning of business operations.
Provide advice, support and/or training to junior support staff in the provision of business support services, in order to support their learning in providing business support.
Coordinate tasks of junior colleagues to ensure support services are delivered consistently and to the required standards.

SPECIFIC POST REQUIREMENTS

Essential:

• Fluency in English and French
• Proficiency in Excel
• Experience in data analysis/management
• Experience in providing system training

Desirable:

• Ability to write SQL
• Experience in the use of Asset/Fleet management system
• Experience in business analysis/streamlining business process
• University qualification

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE
 

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
 

Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
 

Language: Working knowledge (proficiency/FAO level C) of English
 

Knowledge & Skills:

• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.

Good communication skills required to give and receive information and work with a variety of individuals.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.