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Protection Assistant (GBV-Case Worker)

Doha

  • Organization: IOM Qatar - International Organization for Migration
  • Location: Doha
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Gender-based violence
    • Project and Programme Management
  • Closing Date: 2025-02-02

Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

 
Context
 
Under the overall supervision of the Senior Protection Coordinator and Protection Coordinator, with the direct supervision of the Protection Officer (GBV); and in close coordination with the Protection Officers and in collaboration with the rest of the Protection unit, the successful candidate will be responsible to support implementing and coordinating IOM’s gender-based violence (GBV) response, prevention, and mitigation activities, ensuring adherence to IOM’s Gender-Based Violence in Crisis (GBViC) Framework and Inter-Agency Standing Committee (IASC) guidelines on Protection and GBV for IOM Qatar-Camp As Sayliyah (CAS) operation.

Responsibilities

  1. Assist in the implementation and monitoring of GBV activities, particularly, in line with Inter-Agency Minimum Standards for GBV in Emergencies, Inter-Agency Standing Committee (IASC) GBV Case Management Guidelines and internal Standard Operating Procedures (SOPs) for GBV and Protection. 
  2. Provide confidential and comprehensive case management services grounded in protection principles and a survivor-centred approach. 
  3. Support coordination and implementation of IOM’s multi-sectoral response to GBV (including, Health, Psychosocial Support, Case Management and Safety & Security). 
  4. Support the GBV Officer in retrieving, compiling, summarizing, analysing, and present information/data on GBV risks and trends. 
  5. Draft regular status and case reports, identifying shortfalls in implementation, programming and bring them to the attention of the supervisor and suggest remedial actions. 
  6. Respond to complex information requests and inquiries; set up and maintain files/records on ongoing projects and cases (ensuring data protection); organize meetings, including, case management review meetings/conferences, workshops and training sessions. 
  7. Support GBV risk mitigation interventions through regular engagement with other Protection sub-units, IOM units and external partners on safety, dignity, accessibility, and privacy of their services. 
  8. Support coordination and delivery of GBV and protection interventions and activities, such as, management of women and girl safe spaces (WGSS), Child Friendly Spaces (CFS) and community-based protection in coordination with other sub-units and Mental Health & Psycho-Social Support (MHPSS)-teams. 
  9. Provide guidance/training to staff, volunteers and partners. 
  10. Participate in internal and external coordination meetings as requested by supervisor. 
  11. Performs other duties as may be assigned by the supervisor(s). 

Qualifications

Education
  • Bachelor’s degree in psychology, social work, women’s studies, or related fields from an accredited academic institution with three (3) years of relevant professional experience or; 
  • Completed High school diploma from an accredited academic institution, with five (5) years of relevant professional experience 
Accredited Universities are those listed in the UNESCO World Higher Education Database.
 
Experience
  • Dedicated experience in implementing GBV interventions, particularly, working with survivors and providing direct assistance in emergency contexts. 
  • Minimum three years of relevant professional experience, within GBV prevention, response & risk-mitigation. 
  • Experience providing GBV case management. 
  • Prior experience in coordinating caseworkers is an advantage. 
Skills
  • In-depth knowledge of GBV Guiding Principles, Inter-Agency GBV Minimum Standards, and ability to manage high-pressure situations and support complex cases in a rapidly changing environment. 
  • In-depth and clear understanding of intersectionality, gender, power relations and issues around violence against women, girls, men, boys and persons of diverse sexual orientations and gender identities. 
  • Demonstrated commitment to supporting empowerment of women, girls, and marginalized communities. 
  • Coordination skills to enable information sharing and facilitate working relations with internal units, and external partners. 
  • Strong interpersonal and empathetic skills, including ability to work in a team and multi-cultural environment. 
  • Solid computer skills (MS Excel, Word and PowerPoint) 
Languages
 
 **IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
 

REQUIRED 

For this position, fluency in English is required (oral and written). 

DESIRABLE 

Basic Knowledge of Dari, Pashto, or Arabic (oral and written) is a distinct advantage. 

 
Required Competencies
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
  5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.