Supply Chain Officer (Retail Operations), SC8, Cox's Bazar

DEADLINE FOR APPLICATIONS

3 February 2025-23:59-GMT+06:00 Bangladesh Standard Time (Dhaka)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The Supply Chain Officer (Retail Operations) will ensure that WFP-contracted retailers comply with retail SOPs to standardize and enhance the overall shopping experience. The Officer will conduct research and analyze workflow processes to improve business procedures. Key responsibilities include performing statistical analysis, assessing the market environment, supervising Retail Operations Assistants, and monitoring the performance of retail partners. Additionally, the Coordinator will support the digitization of retail operations where needed and ensure alignment with Food Safety and Quality (FSQ) standards and practices to maintain high-quality retail operations.

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
1. Contribute to the development and implementation of supply chain plans and procedures, in line with the global WFP supply chain strategy and regional/functional strategies, policies and plans, to achieve operational cost efficiency, agility, reliability, quality and to support national capacity strengthening.
2. Supervise a team of SC Retail Assistants in their duties of reporting and improving retail operations and performance. Monitoring and evaluating retailer performance RPME to verify contractual compliance and ensure that:

• Retailers guarantee the presence of the essential needs items at all times within the contract period.

• Retailers warrant that price in their stores are at or below market prevailing prices.

• Retailers warrant that the food in their stores is of good quality and safe for human consumption.

• Retailers guarantee that beneficiaries have access to fair services and that they are treated with respect and consideration.

• Retailers guarantee compliance with other WFP contractual obligations. Daily Noncompliance Tracker.

• Chair monthly retailer performance meeting review to guarantee operation improvement from retailers.

3. Contribute to the implementation of supply chain operations, initiatives and services to ensure a timely, cost-effective and integrated approach with core activities and services.
4. Collect and analyze data and put together reports highlighting opportunities for improvement and effective operationalization of supply chain within the area of responsibility.
5. Conduct portions of financial analysis and budget reviews, drawing out recommendations to the supervisor for maximizing use of resources and effectiveness of supply chain operations.
6. Partner at the operational level and collaborate with counterparts in the key supply chain functions contributing to an integrated supply chain approach to food assistance and cross-functional operational alignment.

7. Conduct portions of market analysis and supply chain network mapping for the review of the supervisor, to support wider analytics on the selection of an appropriate operation modalities to improve supply chain performance.
8. Support supply chain projects or operational day-to-day activities in compliance with the established supply chain strategies, policies, procedures and controls, and following corporate standards, contributing to quality control, loss prevention, risk mitigation and cost effectiveness.
9. Support monitoring supply chain activities to check that appropriate internal controls are followed to increase the day-to-day efficiencies and overall performance of supply chain operations.
10. Lead and report the RPME exercise; present RPME results to unit head and CWG; capacity strengthening activities.
11. Support management of service providers/vendors, port, fleet and warehouse operations to promote safe, efficient planning and execution of WFP operations.
12. Prepare accurate and timely reports or support preparation of complex reports, dashboards and other visual materials on supply chain activities for supervisor’s review to contribute to informed decision-making and consistency of information presented to the stakeholders.
13. Guide support staff, acting as a point of referral and supporting them with analysis and queries.
14. Contribute to preparedness actions and support quick emergency response to deploy food and resources at the onset of the crisis.
15. Other as required.

QUALIFICATIONS AND EXPERIENCE:

 

Education: Completion of University Degree (Bachelors) in Supply Chain Management, Engineering, Economics, Business Administration, Logistics or any relevant subject.

Experience: At least 5 years of solid & responsible work experience including 3 years of professional work experience in supporting supply chain strategy and implementation, end-to-end supply chain operations, supply chain information systems or any related experience.

Language: Fluency in spoken and written both in English and Bangla language.

 

Job Title: Supply Chain Officer (Retail Operations)
Grade: SC8
Type of contract: Service Contract
Duration: 12 months
Duty Station: Cox's Bazar
Number of positions: 01
Date of Publication: 21 January 2025
Deadline of Application: 03 February 2025

This vacancy announcement is for Bangladeshi Nationals.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.