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HR and Administration Officer

Kampala | Yumbe | Lamwo | Kiryandongo | Arua

  • Organization: IRC - International Rescue Committee
  • Location: Kampala | Yumbe | Lamwo | Kiryandongo | Arua
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Human Resources
  • Closing Date: 2025-02-03

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their lives. The IRC works with people forced to flee from war, conflict and disaster and the host communities which support them, as well as those who remain within their homes and communities. At work today in over 40 countries and 22 U.S. cities, we improve outcomes in the areas of health, safety, economic wellbeing, education and power.

The IRC was registered in Uganda in mid-1998 and implements activities in the sectors of Health, Economic Recovery and Development, Women’s Protection and Empowerment, Protection and Rule of Law and Education, supporting refugees and vulnerable host community members. IRC Uganda has a head office in Kampala, with field offices in Arua, Kampala Urban, Kiryandongo, Lamwo and Yumbe.

Job Overview/Summary:

Under the direct supervision of the Deputy Coordinator-Human Resource/Field Manager, the HR/Admin Officer supports the affairs related to the day to day running of the IRC Kyaka II Office and supporting the country Office and is the focal person providing key support on all HR functions. The Human Resource Officer will assist in the human resources activities including recruitment and orientation, personnel files, staff benefits and insurance schemes and payroll.

Major Responsibilities:

Recruitment and On-boarding:

  • Initiate and coordinate all the recruitment requests and follow through on hiring procedures in line with the policy.
  • Prepare and post all job advertisements for all vacant positions in appropriate channels and ensure wide and appropriate distribution, this includes e-filing of application and sending out HR communications.
  • Maintain a recruitment resource database (CVs).
  • Maintain an organized recruitment resource database and bi-weekly update the recruitment status report and send it to all managers on a weekly basis.
  • Organize interviews and follow through on hiring procedures in line with the IRC policy.
  • Liaise with hiring managers and field-based HR/Admin staff to ensure new staff are oriented upon hire in all IRC offices. Includes providing pre-assignment information, orienting employee to the IRC Way in the office.

Contract management

  • Preparing and track offer letters and employment contracts.
  • Prepare COS (Change of Status) forms as required and draft /track Staff Contracts, termination forms/notifications.
  • Ensure internal equity is maintained for staff compensation and benefits and advice programs leads accordingly.
  • Ensure staff understand their benefits package and lead an effective administration of the benefits.
  • Maintain accurate and up to date personnel records of all employees including orderly archiving.
  • Ensure the violations are captured, reported, and followed through on a monthly basis as .

HRIMS Support

  • Support the management of IRC Uganda’s HRIMS system and ensuring that it is accurate and maintained up to date.
  • Support the maintenance of all talent acquisition and management processes in Cornerstone and the HRIMS as assigned, to ensure 100% data integrity.
  • Act as a point of contact for all Cornerstone enquiries
  • Capacity building employees, management, and HR Focal points in use of Cornerstone and the HRIMS.
  • Support Payroll process for national staff, as required.

Performance management

  • Coordinate timely performance appraisals and maintain an updated PME database for all staff in coordination with the other field HR leads
  • Ensure that performance evaluations for all staff are conducted on time and review all evaluations to ensure quality and consistency.
  • Collate training needs from the PME and ensure that they are captured in the Annual learning and development plan.

Health Insurance management

  • Coordinate the national staff health insurance scheme ensuring timely and accurate reports from the service provider.
  • Ensure all staff and eligible dependents are registered on to the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well.
  • Liaise with the health service provider to resolve any issues with the services.
  • Follow up on all medical insurance matters for staff including adding and deleting staff to/from the employer’s liability and the medical and hospitalization insurance policy schemes as well as follow up on payments and claims.

Exit Management

  • Process and track all termination paperwork for all national and expatriate staff including preparation of termination notice letters in relation to closing grants and restructuring.
  • Work closely with supervisors to ensure exit interviews are offered to all staff and data is captured in the online exit survey to ensure a learning and reflective culture in the country program.
  • Ensure that staff are removed from the Health Insurance scheme and GPA schemes accordingly.
  • Develop and maintain reports to update and finalize terminal benefits.

Perform other duties as needed or requested by the Senior HR /Admin Officer or the HR Coordinator.

Minimum Qualifications:

Required qualification and skill:

Education:

  • University Degree in Human Resources or similar professional qualification.

Experience:

  • 3 years of relevant professional experience in human resources
  • Strong knowledge and experience of HRISs, and ideally in supporting others to use HRIS
  • Extensive knowledge and experience of managing a payroll, preferably for more than 400 employees
  • Previous experience working with an international NGO in a cross-cultural setting, preferably in the HR sector
  • Previous experience in using ProMISE HRMIS is an advantage
  • Strong experience in human resource support role

Skills and Abilities:

  • Ability to analyse and interpret numerical data and processes
  • Ability to maintain the highest degree of discretion and confidentiality of HR information
  • Ability to use judgement to determine when to deal with a query to conclusion or when to pass to another member of the team
  • Organised and methodical and with good attention to detail
  • Willingness and ability to work within a multi-site, international organisation
  • Customer focused with good interpersonal skills
  • Ability to work on own initiative with limited supervision
  • Ability to deal with ambiguity and work towards a resolution
  • Excellent written and verbal communication skills
  • Excellent Microsoft Office packages - Word, Excel, and Outlook.
  • Able to coach and support others.
  • Works well and have experience working in refugee contexts, host communities and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.

Language Skills:

  • Fluency in English Language both written and spoken is required.·
  • Ability to speak the local language - Lutoro is desired.
  • Additional ability to speak Swahili, Kinyabwisha, French is an added advantage.

Gender Equality & Equal Opportunity

We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.

IRC is an Equal Opportunity Employer, and we value diversity in our organization. We do not discriminate based on race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.

Professional Standards

IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct.  These are Integrity, Service, Accountability and Equality.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

NB: This advert will close on 3rd February 2025.


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.