ICLA Coordinator Ethiopia Shire

Role and responsibilities

The purpose of the ICLA Coordinator position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio

The following is a brief description of the role.                                       

Generic responsibilities 

• Line management of ICLA Officers operating in the Mai-tsebri. 
• Adherence to NRC policies, guidance and procedures
• Contribute to ICLA strategy development, project proposals and provide input on needs and gaps 
• Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation)
• Provide regular progress reports to the Area Manager, Area Programme Manager and/or ICLA Specialist.       
• Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
• Promote and share ideas for improvement and necessary changes in the activities
• Ensure capacity building of project staff and transfer key skills 
• Liaise and collaborate with relevant local authorities and other key stakeholders

Specific responsibilities 

• In consultation with the ICLA Specialist, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders
• Ensure compliance by the ICLA Officers with ICLA policies, and implementation of ICLA case management and M&E tools
• Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA Officers
• Ensure compliance by the ICLA Officers with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments
• Regularly attend relevant Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing civil documentation, legal identity, and related challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons
• Foster productive relationships between ICLA and local authorities / humanitarian partners
• Promote synergies between ICLA and other departments within NRC
• Be an active member of the  Area Office Management Team (AMT)
• Any other task relevant to the position as requested by the line manager

The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.