Senior Information Management Assistant - UNOPS LICA-5

Hardship Level (not applicable for home-based)

A (least hardship)FamilyUNOPS LICA52025-02-04January 29, 2025IMPORTANT INFORMATION:

This position is advertised to internal and external applicants. Only Mexicans or candidates holding a permanent residency or valid work permit in México will be considered eligible (attach the corresponding document in the application).

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide proof of vaccination prior to recruitment.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Only short-listed candidates will be notified. The recruitment process might/could include a written test and/or oral interview for this job opening. No late applications will be accepted.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).

This position is offered under UNOPS Local ICA contract until 31/12/2025 with possibility of extension.

Remuneration: A competitive compensation and benefits package is offered. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations. UNHCR also offers comprehensive medical insurance and pension plans.


1. General Background
(Brief description of the national, sector-specific or other relevant context in which the individual contractor will operate)

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people.

Mexico has become a destination country for a growing number of refugees, a trend that is expected to continue given the complex migration context in the region. There are currently more than 400,000 refugees and asylum-seekers in Mexico, with great increases from previous years figures.

UNHCR is committed to supporting Mexico to strengthen its asylum capacity to ensure that persons that are in need of international protection can access the territory and to find regional approaches to equitably share responsibilities within the Comprehensive Refugee Response Framework (MIRPS).

The Information Management Unit in UNHCR Mexico Country Office (COMEX), works towards solutions that provide up-to-date data for decision-making, support protection principles and are interoperable with the systems of UNHCR partners in Mexico.

The Snr Information Management Assistant will be part of the Information Management Unit in COMEX, based in Mexico City, to work on and process pertaining large datasets and to produce and disseminate information products to meet Senior Management and Field Offices needs that are essential for UNHCR Mexico to protect and serve persons of concern.

2. Purpose and Scope of Assignment
(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

The Snr Information Management Assistant will support the production and dissemination of information products related to activities and response of UNHCR Mexico Operation to population, including but not limited to 3/4/5Ws, refugee statistics, mixed movements & protection monitoring, implementation and Programme information, Monitoring and Evaluation (M&E).

• Assist in planning and production of standard and ad hoc reports. This entails compiling, processing, analyzing and presenting data and periodic statistical and analytical reports; as well as providing ad hoc professionally designed infographics, as required by the IMO and management.
• With the support of the IMO, assist in development of new interoperable information systems, applications/databases needed by the UNHCR Offices/Units, in order to perform those tasks smoothly.
• Maintenance of systems and platforms that monitor UNHCR activities and response in the operation, such as OSMOSYS. Likewise, provide its respective data processing and dashboards/infographics/maps for consults that can feed the various statistical reports.
• Assist in compiling and aggregating information elements required to produce standardized information products and support the design and implementation of data collection plans for baseline and context-specific data regarding activities and response in UNHCR Mexico Operation.
• Support the operation in the collation, processing and analysis of data and information and perform data quality and consistency control for specific large datasets (e.g. refugee population data, new asylum applications, administrative records, protection monitoring survey results, multi-year results monitoring systems, expenditures, etc). Likewise, support in the creation of dashboards/infographics/maps for consults that can feed the various population and other statistics reports.
• Coordinate UNHCR data collection exercises and carry out complete data cycles: required analytical framework, questionnaire design, data collection (apps, rollouts and monitoring), processing/collation and data exploration.
• Support UNHCR initiatives with data management and data analysis to develop all related information products and keep them updated (5Ws/Partner presence mapping, legal & paralegal presence mapping).
• With the support of the IMO, assist in operationalizing country-specific common data standards.
• Perform any other tasks as required delegated within the IM Unit.


3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)

• Standard statistical data presented in dashboards, infographics, maps, and ad-hoc professional reports are produced periodically.
• Annual Results Reports for Mexico Operation are carried out under UNHCR global and regional standards and submitted under the stablished deadlines.
• There is reliable and up-to-date data on UNHCR implementation monitoring and assistance as well as other humanitarian response in Mexico Operation.
• Annual Statistical Report and Mid-Year Statistical Report for Mexico Operation are carried out under UNHCR global standards and submitted under the stablished deadlines.
• The Office delivers professionally designed and reliable information management reports and infographics, in an appropriate and timely manner.
• The Office delivers reliable, accessible, and user-friendly, relevant, predictable, appropriate, and timely information.

• Required UNHCR data collection exercises are carried out under UNHCR standards.
• Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners.
• As an active UNHCR team member, efficient, timely, responsive, client-friendly, and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members must discharge their responsibilities consistent with the core, functional, cross-functional, and managerial competencies and UNHCR’s core values of professionalism, integrity, and respect for diversity.
• Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment.

4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)

• Completion of bachelor’s degree in Data Science, Statistics, Demography, Geography, Information Technology, Data Visualization & Graphic Design or any related field, COMBINED WITH minimum of two (2) years of relevant work experience.
OR
• Alternatively, completion of Secondary education with post-secondary training/certificate in Data Science, Statistics, Demography, Information Technology, Data Visualization & Graphic Design or any related field AND minimum of four (4) years of relevant work experience.

b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)

• Minimum 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor or equivalent or higher. Bachelor’s degree in data science, Statistics, Demography, Geography, Information Technology, Data Visualization & Graphic Design or any related field.
OR
• Minimum of four (4) years of relevant work experience (when completion of Secondary education COMBINED WITH post-secondary training/certificate in Data Science, Statistics, Demography, Information Technology, Data Visualization & Graphic Design or any related field)

Functional Skills
• Experience with relevant processing software, ideally R.
• Proficiency in Power BI.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Excellent written and oral presentation skills.
• Fluency in Spanish and working knowledge of English.

Desirable:
• Knowledge of Adobe Illustrator and Adobe Indesign.
• Demonstrated quantitative and analytical skills applied to reporting client-oriented scenarios.
• Experience with handling confidential data and demonstrated understanding of different data collection methodologies and platforms, including mobile phone applications (e.g. ActivityInfo, KoBo Toolbox, ODK Collect).
• Knowledge of web design and software development is an asset.
• Knowledge of current GIS software (ArcGIS, Google Earth, QGIS) desirable.
• Ability to formulate IM-related technical requirements and Operating Procedures.

c. Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies).

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies:
Not applicable

Cross-Functional Competencies:
Analytical Thinking
Innovation and Creativity
Technological Awareness

 

Standard Job Description

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn't require a functional clearance

Home-Based

No