Durable Solutions Assistant - UNOPS LICA-4

Hardship Level (not applicable for home-based)

U (unclassified)No designationUNOPS LICA42025-02-04January 29, 2025IMPORTANT INFORMATION:

-This position is advertised to internal and external applicants. Only Mexicans or candidates holding a permanent residency or valid work permit in México will be considered eligible (attach the corresponding document in the application).

-Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide proof of vaccination prior to recruitment.

-Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

-Only short-listed candidates will be notified. The recruitment process might/could include a written test and/or oral interview for this job opening. No late applications will be accepted.

-UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).

-This position is offered under UNOPS Local ICA contract until 31/12/2025 with possibility of extension.

-Remuneration: A competitive compensation and benefits package is offered. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations. UNHCR also offers comprehensive medical insurance and pension plans.

1. General Background

The United Nations High Commissioner for Refugees (UNHCR) has a mandate to provide international protection and search durable solutions for refugees and stateless individuals.

In Mexico, UNHCR works by providing technical advice on asylum matters and refugee status determination, along with their respective procedures. It also collaborates with relevant Mexican authorities to identify individuals with international protection needs, particularly focusing on the identification and protection of special groups such as unaccompanied or separated refugee children and adolescents, victims of human trafficking, and stateless persons.

In partnership with Mexican civil society organizations, UNHCR also supports the strengthening of mechanisms and initiatives that promote and facilitate the integration of refugees and stateless persons in Mexico.

2. Purpose and Scope of Assignment

     
a. Provide information and guidance to refugees, asylum seekers and internal displaced persons, on access to rights and UNHCR integration programs.
• Respond and provide information to information queries on integration cases.
• Channeling cases to field offices for eventual attention and follow-up.
• Support in the follow-up of scholarship program beneficiary cases.

b. Follow-up of cases for family reunification and naturalization
• Document cases for naturalization for referral to partners.
• Coordinate with field offices to follow up on reunification/naturalization.
• Support in registration and procedures related to access to naturalization/reunification.

c. Support in the compilation of information and data for periodic reports
• Maintain up-to-date data collection on beneficiaries and impact indicators (health, training, documentation, among others).
• Updating reporting bases in coordination with COMEX areas.
• Preparation of documents or presentations on program development and impact.

d. Implementation and monitoring activities within the Local Integration Program (PIL)
• Monthly or emergency reception of PIL groups and support in their transfers.
• Support in integration activities during the induction week.
• Facilitation of space with key actors during the induction week.
• Closing of activities and recording of logs.
• Monitor cases in accordance with the program guidelines.

e. Other unit activities
• Perform other tasks as necessary.

3. Monitoring and Progress Controls
     
• The contractor will contribute to implementing local integration programs in Mexico, coordinated by the durable solutions unit and with the Field Unit in Aguascalientes, within the national strategy for durable solutions.
• Support in the implementation of activities, projects, and programs that promote and facilitate the inclusion of persons of interest (asylum seekers, refugees, beneficiaries of complementary protection, stateless persons, internal displaced persons), through access to public programs and the exercise of rights such as family unity, health, education and recognition of knowledge, among others.
• Information collected for weekly and monthly reports.
• Number of persons of interest served and channeling to programs that facilitate local integration.
• Final evaluation where the progress of performance and the development of agreed objectives will be reviewed.
• As an active UNHCR team member, efficient, timely, responsive, client-friendly, and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members must discharge their responsibilities consistent with the core, functional, cross-functional, and managerial competencies and UNHCR’s core values of professionalism, integrity, and respect for diversity.
• Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment.


4. Qualifications and Experience

a. Education
     
• Completed high school or its equivalent, or Bachelor or equivalent or higher in Psychology, Social Work, International Relations, Social Sciences, Politics, Law, Human Rights, or any other related field.
• Desirable: Certificates and/or Licenses: HCR Protection Learning Prg; HCR Protection Induction Prog.
• Oral and written skills in Spanish and English are desirable.

b. Work Experience
     
• Minimum 1 year of experience relevant to the functions.
• Desirable: Diverse field experience. Experience in interviews with the population to detect specific needs and in local integration processes. Experience in implementing social programmes at local level. 
• Previous experience in issues of people of concern, migration, internal displacement and addressing specific needs such as disability, single-parent families, children, adolescents, and older adults would be an asset.   

c. Key Competencies
     
Functional Skills
IT-Microsoft Office Productivity Software
DM-Database Management
(Functional Skills marked with an asterisk* are essential)

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Cross-Functional Competencies:
Analytical Thinking
Technological Awareness

 

Standard Job Description

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn't require a functional clearance

Home-Based

No