Front Desk Admin Assistant

Job Title: Front Desk Admin Assistant
Reports To: Senior Operations Officer
Duty Station: Abuja (FCT), Nigeria
Contract Term: 24-month fixed term contract, full-time
Working Hours: Monday to Thursday 8:30am - 5:15pm, Friday 8:30am - 1:30pm

Background:

Street Child is a UK charity working to protect vulnerable children and improve access to education in some of the poorest communities in the world. Since November 2016, Street Child has been actively involved in humanitarian response efforts in Nigeria, as well as being a partner of the Education in Emergencies Working Group.

Street Child works in the fields of education, child protection, and livelihoods, delivering sustainable solutions and creating maximum impact. Our work includes counselling, family mediation, business support, school building, teacher training, and child protection. We operate through local partnerships and emphasize sustainable development through community participation.

About the Job

The Front Desk and Admin Assistant will be responsible for handling front desk operations and supporting administrative tasks to ensure the smooth functioning of the Abuja office. The role requires excellent communication, organizational skills, and a proactive approach to problem-solving.

Key Responsibilities

Front Desk Management:

• Greet and assist visitors, ensuring a welcoming and professional environment.
• Handle incoming and outgoing correspondence, including letters, emails, and phone calls.
• Maintain a record of visitors and appointments.

Administrative Support:

• Manage office supplies and stationery, ensuring timely replenishment.
• Support the preparation of meetings, including setting up venues and ensuring required materials are available.
• Assist in maintaining and organizing physical and digital office records.

Premises Management:

• Ensure the reception area is clean and organized at all times.
• Report maintenance issues promptly to the Operations Manager.

Staff Coordination:

• Provide logistical support for travel arrangements, including booking transport and accommodation for staff.
• Assist HR in distributing communication and notices to staff members.
• Inter-phase with other operations colleagues in delivering a robust operational support

Procurement Support:

• Assist with documentation and tracking of procurement processes, as needed.
• Maintain records of purchase requisitions and invoices.

Other Tasks:

• Support events and workshops organized by the Abuja office.
• Perform any other duties assigned by the supervisor to ensure office efficiency.