Health Information Assistant

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their lives. The IRC works with people forced to flee from war, conflict and disaster and the host communities which support them, as well as those who remain within their homes and communities. At work today in over 40 countries and 22 U.S. cities, we improve outcomes in the areas of health, safety, economic wellbeing, education and power.

The IRC was registered in Uganda in mid-1998 and implements activities in the sectors of Health, Economic Recovery and Development, Women’s Protection and Empowerment, Protection and Rule of Law and Education, supporting refugees and vulnerable host community members. IRC Uganda has a head office in Kampala, with field offices in Arua, Kampala Urban, Kiryandongo, Lamwo and Yumbe.

The IRC is currently implementing health and nutrition program in West Nile and Acholi focusing on providing primary health care services to refugees in the settlements of Palabek, Kiryandongo and Bidibidi.

Job Overview/Summary:

Under the guidance and supervision of the Senior Monitoring, Evaluation, Accountability and Learning Officer, the Health Information Assistant will be based at the field-Health Facility and shall be responsible for:

• Providing smooth flow and access to information through records management for action and decision making.
• Ensure the use of standard MoH/Donor data tools and reporting Forms.
• Facilitate smooth flow and access to information through records management for action and decision making.
• S/he will record data, provide guidance on data recording, compilation, use, reporting and management.
• S/he will produce and submit Periodic health activity reports and foster high standards and practices for quality data collection and analysis. Enable accountability to clients, partners, and donors.
• Implement and support MEAL system and approaches at the Facility and foster learning.

Monitoring and Evaluation

• Collaborate with MEAL and non-MEAL staff at the Facility level to ensure that data is collected, compiled, checked for its quality and completeness in compliance with IRC and donors’ standards for data quality.
• Undertake regular analysis of facility data and work closely with program officers and SNR MEAL Officer to facilitate decision-making for real-time program adaptation.
• Produce quality reports and update facility dashboards with key findings that foster learning and decision-making.
• Ensure availability and use of Standard/revised HMIS/HIS data tools at all departments of the health facility.
• Providing guidance on use of the HMIS/HIS data tools to ensure completeness, consistency.
• Ensure proper storage/filling of reports/forms in designated places.
• Requisitions for registers/ tools and ensuring that they are in constant supply and proper use.
• Register all patients, classify/tally and summarize the data according to the acceptable reporting formats.
• He/she will participate in data cleaning and DQA activities.
• Register all patients, classify/tally and summarize the data according to the acceptable reporting formats.
• Promptly provide data on notifiable/integrated disease surveillance and response.
• Provide feedback to the facility staff on health service provision for decision making.
• Imparting knowledge and skills to staff by organizing CME sessions, mentorships, and review meetings on data management.
• Participate in capacity building activities (Trainings, Orientations, Mentorship, meetings etc).
• Adhering to Professional Code of Conduct and Ethics.
• Perform any other duties as assigned by the supervisor.

Accountability

• Work in close collaboration with the SNR MEAL officer, MEAL Manager and the project team, to support the documentation of client feedback and follow up on issues raised by clients to close the feedback loop.
• Identify, document, and share client feedback to improve services and results for our clients.
• Maintain an updated Client feedback registry/database through routine entry of feedback data into the online client Feedback Registry (CFR).
• Working closely with the SNR MEAL Officer, he/she will lead Facility discussions on development and implementation of action plans resulting from the review and analysis of client feedback data.

Learning

• Document and share learning through Facility performance reviews, data use meetings – ensure requirements, lessons learned, data trends and best practices for products, events, and other knowledge management activities are clearly documented and shared on a regular basis (monthly), this is through data collection and sharing.
• The incumbent will analyse and present performance data (on facility boards) for key program indicators monthly to inform decision making and learning at facility level.

Communication/Reporting

• Provide regular feedback to the SNR MEAL Officer on activity implementation at the health facility.
• Prepare and timely submit daily, weekly, and monthly data from all facility departments for making reports.
• Participate in the development and implementation of program work plans.