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Programme Operations Analyst

Brussels

  • Organization: UNDP - United Nations Development Programme
  • Location: Brussels
  • Grade: Junior level - IPSA-8, International Personnel Services Agreement
  • Occupational Groups:
    • Operations and Administrations
    • Project and Programme Management
  • Closing Date: 2025-02-08

Background

Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

 

Office/Unit/Project Description 

UNDP’s Brussels Representation Office supports and promotes the partnership between the European Union (EU), Belgium, and UNDP built on shared values and objectives for advancing peace and security, human rights and development. This partnership is based on a joint commitment to the 2030 Agenda for Sustainable Development and to supporting countries’ progress and investing in their efforts to end poverty, protect the planet and build prosperity for all.

This position of Programme Operations  Analyst is placed within the Contract Management Unit (CMU) which focuses primarily on supporting UNDP-led implementation of EU-funded operations taking place in some 140 countries. CMU is mandated to review and clear all contribution agreements with the European Commission and support offices in the negotiation, implementation, reporting and verification of said agreements.

The Programme Operations Analyst provides support to the work of the CMU in the areas of (1) compliance with the established regulatory framework of the EU and UNDP (2) administrative support, data collection and processing.

The Analyst must be self-motivated, with the capacity to take initiative and be results- and solutions- oriented. S/he must be self-organized and flexible. With excellent communications, attention to detail and analytical skills, s/he should be able to meet tight deadlines whilst working effectively in a fast-paced environment.

Scope of Work

  • Contribute in the formulation of programme/project proposals and the preparation of EU-UNDP contribution agreements (for development and humanitarian actions) and provide support in reviewing and assessing the reports submitted through the Representation Office in line with the applicable contractual framework and facilitate the submission process with the donor;
  • Review and where necessary, update the existing guidance relating to (1) the formulation of EU-funded programme/project proposals in light of the latest EU-UN contractual framework; (2) the reporting requirements stemming from the EU’s contracts templates, including verification;
  • Based on existing database, preparation of relevant inputs for office’s internal and external publication materials such as data for presentations and briefings, official correspondence, quarterly reports; update of the EU-UN(DP) partnerships information package;
  • Facilitate in the organisation of meetings, trainings, and other EU-UN(DP) events, as required;
  • Review and update the early-warning functions (Outlook and Excel functionalities) used with regards to EU projects’ main contractual milestones;
  • Update the office’s depository of “best practices” (ie. identification of cases) related to the EC's development operations;
  • Respond to ad-hoc requests for additional support in the above-indicated areas.
  • The incumbent performs other duties within their functional profile as deemed necessary for theefficient functioning of the Office and the Organization

 

Institutional Arrangement

The incumbent will perform their duties under the direct supervision of the EU Contributions Management Specialist leading the CMU.

 

Expected Demonstration of Competencies

Core Competencies

Achieve Results:  LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:  LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 

Learn Continuously:  LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:  LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination  

Cross-Functional & Technical competencies    
Thematic Area Name Definition
Business Direction & Strategy

Effective Decision Making 

 

Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.
Business Development

Knowledge Facilitation 

 

Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
Business Management

Monitoring & Evaluation 

 

Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
Business Management

Customer Satisfaction/Client Management 

 

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. 

Partenrship Management

 

Multi-stakeholder engagement and funding 

 

Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms.

Administration & Operations 

 

Documents and records management 

 

Overall document (hard or electronic) management; registry and retention policy including storing and archiving.

 

   

Required Education, Experience, Skills and Competencies

Minimum Education requirements

Advanced university degree (Master’s degree or equivalent) in Public Administration, Economics, Political Sciences, International Relations, Development Studies, or other related field is required. Or

A first-level university degree (Bachelor’s degree) in the above fields, in combination with an additional 2 years of relevant experience will be given due consideration in lieu of an advanced university degree.

Minimum years of relevant work experience

Applicants with a Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. 

Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level, providing advisory support and/or analysis  in the field of development and / or humanitarian cooperation is required.

 

Required skills 

  • Proven track record of knowledge of  the EU’s external funding streams (development and humanitarian assistance) and of EU institutions;
  • Experience in working with the UN or other international organizations with strong understanding of EU/UN mission, objectives, regulations and working partnerships;
  • Experience in administrative and organizational tasks, with ability to plan, analyse, organize, implement and report on accomplished tasks;
  • Experience in reviewing a variety of data (numbers, infographics), and identifying patterns and problems;
  • Proficiency in the usage of software packages (MSWord, Excel, PowerPoint, Outlook) and handling of web-based management systems.

Desired skills in addition to the competencies covered in the Competencies section

  • Proven experience and knowledge of UN processes relating to operational activities for development and humanitarian assistance is an asset. 
  • Good understanding of UN or UNDP programming and project management arrangements is desired.
  • Familiarity with UN/UNDP-EU partnership is desired.
  • Experience in portfolio management monitoring and reporting is desired.

 

Required Language (s): 

  • Fluency in English and French (written and spoken) is required. 
  • Knowledge of another UN language is an asset.

 

Disclaimer

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience, and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.