Management Assistants and Business Process Assistants – pool for short-term contracts

Remote | Frankfurt

Organization: ECB - European Central Bank
Location: Remote | Frankfurt
Grade: Level not specified - Level not specified
Occupational Groups:
- Operations and Administrations
- Legal - Broad
- Human Resources
- Procurement
- External Relations, Partnerships and Resource mobilization
- Sustainable Business Development
Closing Date: 2025-03-06

General Information

Type of contract Short-term contract

Who can apply? EU nationals

Salary C (bracket 1 - step 1) full time monthly net salary: €4,709 plus benefits, for further information see what we offer.

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 06.03.2025

Your team

The various business areas of the European Central Bank (ECB) regularly need management assistants and business process assistants for periods of three to 12 months to cover staff absences or to work on engaging and interesting short-term projects.

We are currently creating a pool of candidates for future short-term contracts. If you are successful and selected from this pool, you will be expected to be available to start working in Frankfurt am Main, Germany at short notice, e.g. within six weeks.

As a management assistant or business process assistant, you will provide administrative support to management and staff in their task of fulfilling the ECB’s mandate of maintaining price stability and supervising banks. You will be working in a dynamic environment with colleagues from all over Europe.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As a management assistant or a business process assistant you will:

provide administrative and secretarial support to management and staff, which may include assisting with the running of various business processes (e.g. monitoring central inboxes, creating and coordinating workflows, and liaising with internal and external stakeholders);
organise meetings, conferences and events;
manage calendars and business travel arrangements, help process expenses claims and maintain stocks of office supplies;
support your unit’s financial and budgetary processes and contribute to budget planning;
assist with human resources processes for your unit (e.g. recruitment, on-boarding and training);
manage your unit’s document management workspace.

The position offers you excellent opportunities to learn about and administer key processes and systems at the ECB, while supporting diverse teams in the smooth implementation of daily activities. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills

Essential:

relevant vocational training or equivalent in accounting, public administration, business administration, law, human resources, finance, information technology, communications or another relevant field (see How you can join us for details on equivalences);
in addition to the above, a minimum of two years’ professional experience (other than as a trainee or intern) in providing administrative or secretarial support to managers and/or their teams;
experience in organising events, conferences or high-level meetings;
advanced user knowledge of MS Word, PowerPoint and Outlook, and intermediate knowledge of Excel;
availability to start working in Frankfurt am Main, Germany at short notice;
an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired:

experience of working in a large organisation in a fast-paced international environment;
experience of using document management systems, and budgetary and human resources management support systems.

Behavioural competencies:

You are recognised as someone who supports others proactively. You work constantly to improve your own output and you learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. Your strong capacity for analytical thinking enables you to work with incomplete information and you deliver in line with stakeholder needs.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe.

You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

Working modalities

We would be happy to discuss part-time arrangements for these roles.

Further information

The contracts offered will be short-term, the appointment being for between three and 12 months as of the exact starting date of the selected person.

Application and selection process

The recruitment process for this position will be conducted remotely. It will include an interview.

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

Find out how to apply for a position at the ECB.