Digital Communications Specialist

Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health.

WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all using science-based policies and programmes.
WHO’s Thirteenth General Programme of Work (GPW 13) defines WHO’s strategy for the five-year period, 2019-2023. It focuses on triple billion targets to achieve measurable impacts on people’s health at the country level.

The triple billion targets are to ensure by 2023:
• One billion more people are benefiting from universal health coverage
• One billion more people are better protected from health emergencies
• One billion more people are enjoying better health and well-being

The Region remains at the forefront of the global fight against polio, as home to the world’s last two endemic countries, Afghanistan and Pakistan. While significant progress has been made, the resurgence of wild poliovirus in both countries in 2024, along with outbreaks of variant poliovirus in Somalia, Sudan, Yemen, and Gaza, underscores the urgent need for intensified efforts. To seize the opportunity to end polio and respond swiftly to ongoing outbreaks, the regional programme must work with renewed urgency across all disciplines—including communication—to ensure that commitments are effectively translated into action.

This response includes, but is not limited to, the timely production of public- and donor-facing communication materials. With an increasing number of digital platforms available to the programme and a growing need to share information on progress being made, challenges being faced and advocacy opportunities, the production of high-quality digital content, including infographics, GIFs, and short social media videos, is an emerging priority, particularly from a donor communications perspective.

To enhance stakeholders' understanding of WHO’s role in polio eradication in the Eastern Mediterranean Region and to increase the programme’s visibility, the Communications Unit of the WHO polio eradication programme, based in Amman, Jordan, requires additional support in digital communications and digital content production. This role will help strengthen WHO polio programme communications, advocacy, and outreach efforts.

Additional Information:
National UN Specialist Volunteers in Jordan are entitled to:
- Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1101.58;
- Annual and learning leaves;
- Free Medical and life insurance; and
- Free access to different learning platforms.

For more information on UN Volunteer benefits, entitlements and support, please visit:
https://www.unv.org/volunteer-your-country-conditions-service

Under the Direct Supervision of the Communications Officer, the UN Volunteer will undergo the following tasks:
• Create high-quality digital content, including graphics, infographics, GIFs, and short-form videos, and copy, for social media, web, and donor communications.
• Develop and manage a digital content calendar to highlight polio eradication efforts, and commemorate milestones (eg World Polio Day), working with WHO HQ, regional and country-level focal points, and GPEI partners as needed, to create and publish content for WHO and GPEI platforms.
• Support the implementation of the regional polio social media strategy, drafting and curating content for WHO and partner channels, including the Director POL EMR’s X account.
• Assist in providing multimedia coverage (videos, photos) of office events, and maintaining an organized database of photos and videos.
• Coordinate with WHO country offices to strengthen their digital content production, providing guidance on storytelling, social media, and multimedia content creation, and obtain assets (photos, videos) from them for Regional Office use.
• Create content for and update website content regularly, ensuring relevant stories are featured on the GPEI website and other channels including partner publications.
• Ensure translation and localization of digital materials into Arabic and other relevant languages.
• Track and analyze digital performance, preparing reports for the team’s awareness and to optimize engagement.
• Assist the team in other communications tasks, as required.