Summer 2025 Resettlement Casework Intern

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC in Tallahassee office was established in 2015 and has resettled over 1,950 refugees from 50 countries into the Tallahassee, Florida.

SCOPE OF RESETTLEMENT CASEWORK INTERN WORK: The Resettlement Program is the first point of contact for newly arrived refugees and offers support, guidance and counseling though all stages of resettlement. Case Managers provide initial services to orient refugees to life in the U.S., including (but not limited to) securing housing, addressing medical concerns, registering children in school, applying for Social Security and State ID cards, and linking refugees to our internal and mainstream services. Case Managers also offer counseling in home-budgeting, crisis intervention, family counseling and other areas of social adjustment. Employment is an essential element in helping refugees become economically self-sufficient. This position requires a minimum of 15 hours a week for 3 consecutive months. The hours for this position are flexible; however, will primarily be between 9AM and 5PM on weekdays, with occasional weekend activities. Please note that all internship positions are unpaid.

RESPONSIBILITIES: The Resettlement Casework Intern will assist case managers with the following tasks:

• Working with IRC Case Management team to complete core resettlement services

• Assisting with quality assurance (QA) process, scanning, and uploading documents 

• Assisting clients in completing change of address forms (AR-11)

• Providing transportation from/to appointments, and grocery shopping

• Conducting wellness checks with clients

• Dropping off important documentation to client homes

• Providing general administrative support such as case notes and documentation

• Assisting with client walk-in days and screening clients

• Connecting refugees with the medical providers

• Other duties as assigned