Head, Total Rewards

Department/Unit: Corporate Services / Human Resources Unit / Human Resources Unit
Date of Issuance: March 24, 2025 
Deadline of Applications: April 23, 2025 
Required Languages: English
Contract Type: Fixed Term Contract
Grade: Management
Job Category: H1
Recruitment Status: International
 

Job Profile

The Head of Total Rewards is responsible for the design and implementation of a comprehensive, organization-wide compensation strategy that aligns with the OPEC Fund’s objectives of ensuring a fair and competitive employee rewards program. This role ensures that compensation and benefits policies are in line with the organization's HR strategy and enhanced on a continuous basis. The position oversees payroll, compensation and benefits, employee administration, and employee offboarding. The incumbent leads a team at the headquarters in Vienna.  

Duties and Responsibilities

Strategic Responsibilities

• Drives continuous improvement in the Total Rewards strategy to position the OPEC Fund as an employer of choice. 
• Collaborates with the HR Director to develop and implement a modern Total Rewards strategy aligned with organizational goals. 
• Standardizes and streamline processes to enhance efficiency and effectiveness. 
• Provides expert advice on total rewards and well-being policies. 
• Leads key initiatives and projects to enhance remuneration and reward systems

Benefits Management 

• Designs, reviews, and implements benefit programs and communications
• Analyzes market trends to optimize benefits offerings
• Ensures policies align with organizational needs and recommends changes
• Conducts impact assessments for policy revisions
• Monitors benefit utilization, financial impact, and sustainability
• Serves as the escalation point for benefits inquiries and provides policy recommendations. 

Compensation & Reward Management 

• Market Analysis: Conducts salary benchmarking and provides data-driven insights
• Program Development: Implements competitive and performance-driven compensation structures
• Policy Compliance: Ensures adherence to labor laws and internal policies
• Salary Administration: Oversees payroll coordination and policy adherence
• Stakeholder Guidance: Trains HR staff and advises leadership on compensation matters
• Benefits & Allowances: Conducts periodic reviews and recommend enhancements
• Budget Planning: Supports salary, allowance, and benefits forecasting. 
• Health & Wellness: Manages and/or supports medical insurance, wellness programs, and employee support initiatives

Audit & Compliance 

• Ensure compliance with reward policies and regulatory standards
• Leads salary benchmarking, incentive plan management, and internal equity analysis
• Addresses audit findings with sustainable solutions

Policy & Procedure Development 

• Maintains and updates policies, standard procedures, and benefits documentation
• Oversees medical insurance plan reviews and renewals
• Benchmarks remuneration policies and implements new benefit programs as needed
• Ensures accurate record-keeping and serve as the escalation point for complex benefits issues

Stakeholder Engagement & Leadership 

• Represents HR in management meetings and external forums
• Oversees budget planning for total rewards
• Provides expert guidance on budget analysis and utilization
• Fosters strong partnerships with employees and managers

Team Management & Leadership 

• Leads, coaches, and mentors the Total Rewards & Well-being team
• Sets clear expectations, provides feedback, and drives high performance
• Addresses performance gaps and supports professional development

Performs any other related tasks as assigned by the HR Director to contribute to the success of the HR function. 

Qualifications and Experience:

• Master’s degree in Business Administration, Economics, Mathematics, Statistics, or a related field
• A minimum of 10 years relevant professional experience, of which five (5) years should have been from an international development institution
• In-depth and thorough knowledge of compensation & benefits concepts, principles of salary administration, benefits, including market best practice is required
• Experience in HR policy and HR operations is highly desirable
• Ability to work independently, apply analytical and quantitative skills to identify issues or problems
• Ability to identify and offer suggestions for improvements, and collaborate to ensure integration with other policies, systems, and practices
• In-depth knowledge of relevant technologies, business processes, or platforms is essential
• Demonstrated knowledge of HR-related areas beyond compensation and benefits to facilitate connections with the broader department and institution
• Ability to organize, prioritize, and deliver timely under high pressure
• Extensive knowledge and expertise in Total Rewards, enabling skilled operation of the OPEC Fund's HR practices, procedures, and programs is essential
• Ability to identify and diagnose needs. Ability to facilitate and implement interventions in order to address needs and drive change 
• Ability to collaborate effectively with highly diverse colleagues
• Ability to communicate clearly with diverse audiences, including non-technical audiences
• Fluent in English. Good working knowledge of Arabic, French or Spanish is an added advantage.

Competencies

• Subject Matter Knowledge - The in-depth understanding and expertise in specific fields relevant to the OPEC Fund's operations and the individual's role.
• Collaboration and Teamwork - The ability to effectively work with colleagues, stakeholders and partners to achieve shared goals.
• Customer Centricity  - The ability to focus on comprehending and addressing customer needs; consistently deliver exceptional service and foster strong, lasting customer relationships. 
• Decision making - The ability to analyze information comprehensively to make well-informed decisions; assess both immediate and long-term ramifications. 
• Problem Solving Ability - The ability to identify issues adeptly, delve into root causes, and devise pragmatic solutions; demonstrate ingenuity and resourcefulness in overcoming challenges. 
• Trustworthiness, Ethics & Governance -The ability to act with integrity and transparency; safeguard confidentiality; demonstrate ethical decision-making and interactions; to adhere to organizational regulations and ethical benchmarks, foster a culture of compliance and strong governance; ensure team members understand and adhere to protocols.