Project Clerk (Cultural Mediation) - VN 2025 09

• High School Diploma with 3 years of relevant professional experience;

Or

• Bachelor’s Degree or equivalent from an accredited academic institution with 1 year or relevant working experience.

• Previous experience in the framework of migrants’ assistance and cultural mediation is a distinctive advantage.
• Previous experience with international organizations, EU Agencies and/or Italian Border Police or Police Immigration Offices is an advantage.
• Previous experience with the IOM Italy Immigration and Border Governance team is a distinctive advantage. 

• Knowledge of the procedures related to the asylum application, including the so-called C3 templated used to file asylum-seekers claims. 
• Knowledge of the work of the Immigration Office, in particular the International Protection Section (IV section).
• Psychological understanding in interpersonal communication and sensitiveness in addressing the asylum-seekers’ claims.
• Capacity to prevent and mitigate conflicts between the beneficiaries/asylum-seekers and the police officers. 

• Fluency in Italian is required (oral and written).
• Fluency in at least one of the following languages is required: Urdu, Bengali, Hindi.

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

How to apply:

Interested candidates are invited to submit their applications via WAVE, IOM e-Recruitment System.

Vacancies close at 23:59 local time Rome, Italy, on the respective closing date. No late applications will be accepted.

Attach the questionnaire available here: italy.iom.int/it/collabora-con-noi , duly completed. Please, note that the questionnaire is mandatory.

Submitting the following documents is optional:

a) CV or PHF (Personal History Form – available here: IOM Personal History Form.xls)

b) Cover Letter

For further information on how to apply, please refer to: https://www.iom.int/how-apply 

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Candidates who do not possess the above requested qualifications will not be taken into consideration. 

Only shortlisted candidates will be contacted. 

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.