Emergency Response Manager Sudan

What we are looking for:

The Emergency Response Manager (ERM) will oversee the overall country emergency response programme. The ERM will contribute to coordination, quality response, management, and reporting of activities under NRC’s ECHO-funded Rapid Response Mechanism (RRM) at the country level. The ERM will support and provide technical supervision of emergency response teams in the field to respond to rapid onset crises related to conflict displacement and natural disasters, coordinating all emergency preparedness plans, minimum prepared actions (MPAs), and supervise emergency activities across NRC’s geographical spread in Sudan. This will include pre-planning, assessment, coordination, leadership and overseeing emergency responses, in collaboration with Area Managers, Emergency Coordinators (Khartoum and Area offices), Head of Programme, and relevant programme and support departments, including safety and security and cash and market-based programming. 

The Emergency Response Manager will also act as the focal point for a forthcoming ECHO-funded Rapid Response Mechanism(RRM) consortium, primarily supporting with representation, providing technical backstop, facilitating harmonisation of approaches and methodologies across all consortium partners and supporting with start-ups

Generic responsibilities

1. Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines;
2. Overall oversight, strategic development, and operational management of emergency response interventions across the Country Office;
3. Development of robust emergency set-ups based on appropriate needs analysis with an integrated programme approach;
4. Development of emergency response strategies and technical SOPs/guidelines;

Specific responsibilities 

1. Programme Development: 

• Provide and collate regular data on context analysis, early warning/ risk monitoring, trigger indicators, and minimum preparedness actions;
• Ensure availability of up-to-date needs assessment (both target geographical locations and population group) and verification of available UNOCHA, Emergency Response Plan (ERM), and IOM/ UNHCR data to inform assessment and response design as well as implementation plan;

Be Ready

• Responsible for an up-to-date emergency preparedness plan , reviewing of minimum preparedness actions on a regular basis in consultation with the Head of Programme, Area Managers, the Country Management Group (CMG), and relevant core competency staff;
• Responsible for the development, tracking, and monitoring the completion of minimum preparedness actions (MPA), operation capacity assessment and providing regular updates to CMG;

Programme Management: 

• Overall responsibility for effective and efficient coordination of the emergency preparedness and response projects consistent with the project management cycle (including reporting to the desired quality and standard);
• Overall budget management for RRM projects/portfolio implemented and ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied;

Logistics, Finance, and Human Resource Management:

• Ensure appropriate Financial and Logistical NRC systems/ procedures are adhered to within the Emergency Response programming;
• Ensure timely and accurate development of procurement plans, recruitment plans, and spending plans and ensure the same is shared with relevant support colleagues; 

Coordination and Representation: 

• Liaise and coordinate with UN and I/NGO partners, local authorities, and beneficiaries in planning and response to emergencies, preparedness, and contextual understanding of areas of operations;
• Represent the RRM Consortium to external stakeholders - donors, government, coordination bodies, and local and international NGOs. Include the Steering Committee and other consortium staff in representation as much as possible and as appropriate. Network with relevant actors to help achieve consortium objectives;

Please download the detailed job description to learn more about the position as the above responsibilities are just a snapshot.

What you will bring

Generic professional competencies: 

• At least four years in a humanitarian programming environment, including three years’ experience in a senior level project management position;
• Previous working experience in implementing emergency programme cycle in complex, fragile, and volatile contexts;
• Knowledge and skills in cash-based programming and market analysis;
• Emergency Response expertise, including Rapid Response Mechanisms (RRM) or Emergency Response Mechanisms (ERM); 
• Technical expertise in one of NRC’s Core Competencies (cash, Shelter/NFI, WASH, LFS, Camp Management), is added advantage; 
• Documented results related to the position’s responsibilities; 
• Fluency in English, both written and verbal;
• Computer literacy in Microsoft Office, including strong skills in Excel.

Context/ Specific skills, knowledge and experience: 

• Knowledge of the context in Sudan;
• Arabic language skills is an advantage;
• Experience working with/ in consortium start-ups and/or management; 
• Experience in needs assessment, project monitoring and evaluation, and programme development;
• Strong leadership skills and a supportive management style;
• Experience of a flexible approach to managing and prioritising a high and diverse workload;
• Proven ability to work effectively across cultures, in sensitive environments and with stakeholders at all levels.

Behavioural competencies:

• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Handling insecure environment
• Empowering and building trust
• Managing resources to optimize results

• Duty station: Geneina, Sudan
• Salary/benefits: grade 9 on NRC’s international salary scale. 
• Duration of Contract: 1-year contract, with possible extension
• Travel: 70%         
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

• Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• This position is open to all nationalities. However, NRC current staff shall be assessed before externals. 
• If you have any questions about this role, please email ESA Recruitment  esa.recruitment@nrc.nowith the job title as the subject line.

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with over 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the sectors of shelter, education, protection, emergency response, food security, information, counselling, and legal assistance (ICLA), and water, sanitation, and hygiene (WASH). 

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC

Learn more about NRC-Sudan