National Technical Specialist for Operations & Partnership

Background

The Health Governance Programme will have two outputs: (i) By 2025, strengthened national policy and institutional environment that is governing access to affordable medicines through evidence based and multisector collaborations. (ii) By 2025, the performance of national programmes is improved and positively impacts the coverage and the sustainability of services delivery, and the health system better integrates environmental concerns in waste management practices to mitigate or limit its impact on environment(s) and prevent and reduce diseases related to climate change.

To facilitate opportunities for integrated policy and programme solutions, the programme has been designed so that the outputs are mutually reinforcing, harnessing interlinkages across programme components. The programme is articulated interdependent work streams:

• Strengthening an enabling policy and environment, regulatory and institutional environment for access to new health technology,
• Promoting cost-effective medicines, vaccines, and diagnostics through Health Technology Assessments
• Accelerating digital transformation of the health system,
• Capacity Development and Innovative Solutions for implementation of national health programmes (Programmatic, grant management, procurement, and logistics management information systems), including the new Biomedical Genome Science Initiative (BGSI),
• Technical support for and quality assurance for financial management to Principal Recipient AIDS, TB, Malaria funded program by the Global Funds for ATM,
• Improving distribution of vaccines for routine immunization, COVID-19, and all health commodities including for AIDS, TB, and Malaria, facilitation of South-South exchange of knowledge and technology for the development and implementation of SMILE for the distribution of vaccines and all health commodities,
• Promoting application system for medical waste management by developing digital waste management IOT application which able to track capacity of waste management from service to end sites.

The HEART Cluster portfolio has grown significantly over recent years with currently covers three project documents: (i) Health Governance Initiative (HEART), (ii) Management Technical Assistance for AIDS, TB, and Malaria Programme (MTC ATM), and (iii) Electronic Immunization Logistics Monitoring System (SMILE). To boost the cluster performance, HEART Cluster needs a management capacity who will manage day-to-day cluster operations and in collaboration with Head of Cluster leverage the cluster’s portfolio. This responsibility includes coordination on the financial, procurement plan and tracking, contract management, human resources, and administration matters as well as resource management and partnership.

Duties and Responsibilities

The National Technical Specialist for Operations & Partnership will be based at the UNDP Country Office. Under the overall guidance and supervision from Health Governance Initiative Advisor /HEART Cluster Lead, the National Technical Specialist for Operations & Partnership has the authority to run the project operations on a day-to-day basis. S/he is responsible for making operations decisions on project implementation and ensures that all operations processes meet required standard of quality and within specified time and budget.

Direct Reporting To: Health Governance Initiative Adviser/HEART Cluster Lead 
Overall Reporting To: RRG Team Leader
Reportees to this position: HEART Cluster Operations Team

The National Technical Specialist for Operations & Partnership will provide operational and programmatic support to the HEART Cluster. S/he shall work under direct supervision of the Health Governance Initiative Adviser/HEART Cluster Lead and will collaborating with other teams in HEART Cluster, RRG Unit, HR and Operations team UNDP, as well as supervise HEART Project Management Unit.

The National Technical Specialist for Operations & Partnership will be responsible for the following tasks:

Guide and support the Health Governance Initiative Advisor/HEART Cluster Lead in developing strategic partnerships focusing on achievement of the following results:

• Support on cluster’s resource mobilization efforts and project development.
• Substantive contribution to the harnessing of effective private sectors partnerships and lead the identification and onboarding process for implementing partners.
• Strong relationships and strategic linkages with implementing and development partners, government officials and private sectors, to support and ensure accurate interpretation of cluster’s objectives and promote cluster engagement with private sectors.
• Establishment of collaborative arrangements with potential partners and appropriate operational partnership arrangements.
• Substantive contribution to project communications and visibility efforts. Make recommendations to the management team on activities and partnership with potential synergies.

Guide and support the Health Governance Initiative Advisor/HEART Cluster Lead in reporting to the Country Office, Project Review Board, Government of Indonesia (GoI) and donors and facilitate knowledge sharing focusing on achievement of the following results:

• Organization of meetings of the Project Board Meeting to review progress and approve work plans.
• Preparation of progress updates and routine/ad-hoc reports.
• Completion of other tasks relevant to the project’s success as directed by the Health Governance Initiative Advisor/HEART Cluster Lead.
• Knowledge building and sharing with regards to management and operations, organization of training, synthesis of lessons learned/best practices and sound contributions to UNDP knowledge networks and communities of practice

Ensuring strategic direction of operations focusing on achievement of the following results:

• Full compliance of operations with UNDP rules, regulations and policies, implementation of corporate operational strategies, the establishment of management targets, and monitoring of achievement of results; as well as meeting Government of Indonesia (GoI) and donor’s requirements.
• Effective monitoring and coordination with relevant head of unit operations at the CO to ensure achievement of target in the operations in the cluster. 
• Establishment and maintenance of internal standard operating procedures in operations areas.
• On behalf of the cluster, manage approval in quantum as per delegation authority assigned by team leader.
• Constant monitoring and analysis of the operating environment, timely readjustment of the operations, advice on legal considerations, and risk assessment.
• Work plans and budgets updated to consider changes in circumstances.
• Assessment of the impact and effectiveness of the project through field visits and highlighting of achievements, progress and challenges through impact, and results-driven reports.
• Establishment of collaborative arrangements with potential partners and appropriate operational partnership arrangements.

Ensuring effective and accurate financial resources management focusing on achievement of the following results:

• Proper planning and expenditure tracking in accordance with UNDP rules and regulations.
• Manage project audits and reviews as per UNDP, Government of Indonesia (GoI) and donor requirement, including Quality Assurance Assessment during implementation of the projects annually and the regular updating of the Quantum risk log.
• Continuous analysis, identification, and monitoring of project-level operational and financial situation.
• Elaboration of the framework and conditions of contributions agreed with donors.
• Financial resources management through planning, guiding, controlling of the resources in accordance with UNDP rules and regulations.
• Preparation and monitoring of budgets.
• Elaboration of the internal expenditures control system which ensures that vouchers processed are matched and completed, transactions are correctly recorded and posted in Quantum; travel claims, and other entitlements are duly processed; and receipting of goods and services and establishment of accruals are properly done in compliance with UNDP policies and procedures.

Ensuring strategic human resources management in collaboration with the relevant Head of unit at CO level focusing on achievement of the following results:

• Compliance with corporate human resources policies and strategies.
• Optimal staffing of the projects initiating timely recruitment processes, ensuring appropriate use of different contractual modalities and contract management, overseeing recruitment process, and provide input on streamlining processes for maintaining technical capability for the delivery of projects.
• Maintenance of proper performance management and staff development process.

Ensuring provision of efficient procurement management and logistical services focusing on collaboration with relevant head of unit at CO level on achievement of the following results:

• Cluster compliance with prevailing rules and regulations and elaboration of the Cluster procurement strategies including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management, and performance measurement.
• Elaboration of the Cluster’s contract strategy including tendering processes and evaluation, managing the contract and contractor, legal implications. 
• Proper management of UNDP assets, facilities, and logistical services.
• Undertake regular monitoring of procurement processes to ensure that contractors are performed consistently to deliver the project outputs in timely manner and in accordance with the corporate standards.

The incumbent of the position will uphold the non-discriminatory behavior and ensure that:

• Human rights and gender equality is prioritized as an ethical principle within all actions.
• Activities are designed and implemented in accordance with “Social and Environmental Standards of UN”;
• Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production.
• Differentiated needs of women and men are considered.
• Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created. Necessary arrangements to provide gender parity within all committees, meetings, trainings.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization

Competencies

Core Competencies 

• Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact 
• Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems 
• Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
• Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands 
• Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
• Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
• Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional & Technical competencies 

Business Direction & Strategy

• Business Acumen: Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome. Ability to make good judgments and quick decisions within such frameworks. Knowledge and understanding of the operational frameworks in the organization
• Strategic Thinking: Develop effective strategies and prioritized plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.

Business Development

• Knowledge Generation: Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.

Business Management

• Operations Management: Ability to effectively plan, organize and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organization’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms.
• Partnerships Management: Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
• Resource Management: Allocate and use resources in a strategic or tactical way in line with business needs and priorities and principles of accountability and integrity.

2030 Agenda: People

• Gender: Gender Equality Seal for Development

Required Skills and Experience

Education:

• Advanced university degree (master’s degree or equivalent) in Finance, Business Administration, Economics, Public Administration, Management, Social Science, Health, or another related field is required. OR
• A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree

Experience:

• Minimum five (5) years (with master’s degree) or 7 years (with bachelor’s degree) of progressively responsible work experience in in project management operations financial management, general administration, program support services or partnership is required. 
• Demonstrated experience with a broad range of stakeholders.
• Demonstrated experience in the usage of computers and office software packages. Uses Information Technology effectively as a tool and resource.
• Extensive experience in donor reporting, corporate ERPs and development programmes/projects cycle.
• Proven experience in providing operations and strategic advice to senior leaders/professionals and/or leading operations/partnership engagement and dialogues.
• Experience in monitoring and analysis of the operating environment, timely readjustment of the operations/ providing advice on impact considerations and risk assessment.
• Experience in solid financial resources management/ efficient procurement and logistical services/ effective strategic human resources management/accountable administration.
• Experience in resource mobilization and successful partnership with UN agencies, government institutions at national and sub-national levels, donors/development partners/ NGOs/ philanthropies/universities, private sectors/public international organizations, or wide range potential partners.
• Experience with UN/UNDP system and/or international agencies. 
• Experience and knowledge working for the health issues and fund, as well as direct experience on working, liaising, and collaborating with health development or Ministry of Health (MoH) partner.

Required Languages

• Fluency in English and Indonesia is required (reading, writing, speaking).

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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