Intern (Information Technology)

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration.

 

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience. 

 

In general, the Internship Programme aims at attracting talented students and graduates who:

 

a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor.

d) are either enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) or have graduated in the last 12 months.

e) are between 20 and 36 years of age.

 

Supervision

• Senior IT Executive

Learning Objectives

An IT intern's learning objectives are designed to provide hands-on experience in technical support, system maintenance, network management, software development, data management, and administrative tasks. These objectives aim to build technical proficiency, enhance problem-solving skills, and foster professional growth.

Training Components and Learning Elements

• Technical Support: Learn to troubleshoot hardware, software, and network issues while adhering to organizational ICT policies. They gain practical experience in supporting end-user applications, installing and configuring IT equipment, and onboarding new employees by setting up accounts and devices.
• 
  System Maintenance: Monitor system reliability and security, manage backups and disaster recovery plans, and perform routine maintenance of computers and printers.
• 
  Network Management: Diagnose connectivity issues, install network equipment, run cables, label devices, and coordinate with service providers under supervision.
• 
  Software Development: Take part in requirement gathering, code reviews, application testing, automation scripting, and training staff on data visualization tools.
  Data Management: Tasks include organizing databases, migrating data to cloud storage, and coordinating with teams for data preparation.
• 
  Administrative Tasks: Interns prepare reports, manage documentation files, monitor emails/tickets, maintain IT assets inventory, and order replacement equipment.
   

Education

Experience

 

Experience in networking environment (LAN/WAN) and network/desktop support.

 

Skills

Languages

 

Required Competencies

 

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

 

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes