Management Services Officer (Administration Officer) NOA

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

WHY TO WORK AT WFP?

Join us to make a difference!

SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.

UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

JOB TITLE: Management Services Officer (Administration Officer)
TYPE OF CONTRACT/GRADE: Fixed Term / NOA
UNIT/DIVISION: Management Services
DUTY STATION: Amman, Jordan
DURATION: 1 year with the possibility of extension based on performance

Open to Jordanian Nationality only.

BACKGROUND AND PURPOSE OF THE APPOINTMENT:

To provide support to the delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFP’s strategy.

ACCOUNTABILITIES/RESPONSIBILITIES:

• Assist with the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning aligned with country and wider WFP’s strategies and policies to facilitate efficient and effective service delivery.
• Support preparation of functional annual plans and implementation of policies, procedures, processes, standards, and systems to support WFP’s strategic objectives.
• Collate data and prepare basic analysis to support efficient planning and decision-making. Assist in the identification of requirements pertaining to resources aiming at efficiency, cost-effectiveness, and timeliness of operations and services.
• Maintain working relationships with WFP’s internal and external stakeholders, other UN agencies and government entities ensuring relevant exchange of data and identifying areas of potential improved alignment of operations and cooperation.
• Provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).
• Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.
• Utilize digital tools and applications to their fullest potential collaborating with technical experts to effectively adopt innovative technologies, thereby enhancing operational workflows and customer service.
• Assist with the preparation and implementation of UN Reform related inter-agency initiatives to achieve cost savings and enhance service quality.
• Support field missions by documenting issues/gaps and proposing solutions in the relevant services or products of responsibility.
• Support the organization and design of learning initiatives to build capacity of WFP staff and partners to improve their understanding of Management Services regulations, policies, procedures, processes, standards, and systems.
• Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.
• Manage/Oversee the existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.
• Other as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: Advanced university degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First university degree with additional years of related work experience and/or training/courses.  

Experience: At least one year of postgraduate professional experience for candidates holding a Master's degree in subjects mentioned above or a minimum of three years of postgraduate professional experience for candidates holding a BA degree.

• Has some experience and/or training in at least one Management Services line of business (for example management of assets, facilities, fleet, travel, or other).
• Has experience in deriving insights and conclusions from data, trends, and performance metrics.

Knowledge & Skills:

• Strong knowledge of diplomatic and organizational protocols.
• Excellent communication and interpersonal skills.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and travel management software.
• Crisis management and problem-solving abilities.
• Proactively monitors performance and delivers high quality service to meet the needs of customers.

Languages: Fluency in both English (level C) and Arabic.

EXPECTED BENEFITS

WFP offers a diverse range of benefits and entitlements including annual, sick and parental leaves, allowance for eligible spouse and children, and UN Joint pension Funds. In addition to a life-changing experience that saves and changes lives. 

WFP is following the UN salary scale in Jordan; the expected net pensionable salary ranges between JOD 30,690 and 40,065 JOD per year; depending on the years of experience exceeding the minimum requirements.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.