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Evaluation Officer (Knowledge Management and Capacity Building) (P)

Geneva

  • Organization: IOM - International Organization for Migration
  • Location: Geneva
  • Grade:
  • Occupational Groups:
    • Education, Learning and Training
    • Monitoring and Evaluation
  • Closing Date:

Job Description

Job Identification (Reference Number): 14239
Position Title: Evaluation Officer (Knowledge Management and Capacity Building)
Duty Station City: Geneva
Grade: P.3
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 06 May 2025

Introduction:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.                                                                       

For the purpose of this vacancy, the following are considered first-tier candidates: 

                1. Internal candidates

                2. External female candidates:

                3. Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

 

Context:

The IOM Office of Internal Oversight is responsible for providing consolidated oversight services through internal audit, investigations, and evaluations.

The Central Evaluation Division (CED) within OIO aims to make IOM more effective by providing its decision-makers and stakeholders with evidence-based and independent assessments of results and achievements.

CED plans, commissions, manages and/or disseminates independent corporate, joint, and UN system-wide evaluations, and supports the Organization’s decentralized evaluations, including through normative guidance, training, quality assurance, and technical assistance to ensure a standardized approach to evaluation across all levels of the Organization. 

CED plays a crucial role in strengthening learning, accountability, and performance by contributing to strategic planning, decision-making, and organizational leadership through its evaluation work.

Under the direct supervision of the Chief, Central Evaluation Division, the Evaluation Officer (Knowledge Management and Capacity Building), will collaborate with colleagues in OIO, CED, Regional Planning, Monitoring, and Evaluation Officers (RPMEOs), IOM Country Offices, and IOM Headquarters – particularly with the Department of Information and Communications Technology (ICT) and the Department of Media and Communications (DMC) – to provide technical support in strengthening the evaluation culture within IOM. 

Responsibilities

Core Functions / Responsibilities:

  1. Develop, maintain, and improve evaluation knowledge management systems including the M&E portal, the Evaluation Webpage and Repository, IOM M&E Guidelines, Evaluation Dashboards, and Evaluator Rosters, including evaluation data in the Project Implementation and Management Application (PRIMA).
  2. Manage the design and delivery of capacity-building initiatives, including virtual and in-person training, mentoring, and peer learning for IOM staff involved in decentralized evaluations.
  3. Regularly update and manage the IOM Evaluation Training Curriculum to reflect evolving practices and institutional needs.
  4. Provide guidance and quality assurance support to IOM staff on decentralized evaluations, including tools, templates, and technical backstopping.
  5. Oversee and coordinate the API integration of the evaluation repository to ensure consistent and accurate exposure of evaluation data to PRIMA, the UN Evaluation Group (UNEG) database, and other relevant systems, to ensure institutional coherence and accessibility.
  6. Support the use of evaluation knowledge through synthesis reports, lessons-learned briefs, and internal learning exchanges.
  7. Co-conduct and/or co-manage IOM centralized evaluations as per the CED biennial evaluation plan, including drafting terms of references (ToRs), requests for proposals (RFPs), inception reports, final evaluation reports, and other evaluation deliverables. 
  8. Support the establishment of management response (MR) follow-up and provide regular reporting on the implementation of recommendations. 
  9. Perform quality assurance of evaluation products, including terms of reference, inception reports, and draft evaluation reports, track evaluation recommendations, and maintain the IOM evaluations repository, including publishing evaluation reports and Management responses. 
  10. Provide technical support for the e-information and communication initiatives, including PRIMA, e-Quality management system, and e-M&E Guidelines.
  11. Answer queries for evaluation reports that match specific areas of analysis, particularly in the framework of UN joint and synthesis evaluations.
  12. Collect data related to CED’s annual activities and prepare the IOM annual evaluation report.
  13. Contribute to the development, update, and management of a platform for IOM decentralized evaluations yearly plans and follow-up on the finalization and publication of related evaluations. 
  14. Perform such other related duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education:

  • Master’s degree in International Relations, Law, Development Studies, International Affairs, Business Administration, Social Sciences, Information Technology or a related field from an accredited academic institution with five years of relevant professional experience; or,
  • University degree in the above fields with seven years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

  • Good knowledge of evaluation design and practice in the UN system;
  • Proven ability to multi-task, prioritize tasks, and work independently;
  • Experience in developing, managing, and updating M&E E-Systems, alongside software quality assurance and in updating Drupal platforms;
  • Experience in conducting and managing centralized evaluations within the UN System;
  • Proven ability to provide technical support for e-information and communication systems to enhance evaluation processes; and, 
  • Experience in working with evaluation data and creating dashboards reports using Power Bi.

Skills:

  • Strong skills in Power BI for reporting, visualization, and dashboard development;
  • Proficiency in Adobe Creative Cloud (Adobe XD, Adobe Express, Adobe Photoshop, Adobe InDesign) for developing evaluation communication materials;
  • Proficient in web content and database management skills;
  • Excellent analytical, organizational, and report-writing skills;
  • Ability to quickly understand the Organizational structures and portfolios;
  • Strong teamwork and collaboration skills, with the ability to work effectively in diverse cultural and professional environments;
  • High level of computer literacy, particularly with database tools and digital evaluation platforms; and,
  • Proven ability to produce quality work accurately and concisely according to set deadlines.

Languages:

IOM’s official languages are English, French, and Spanish. 

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies:

 

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

  • Values - all IOM staff members must abide by and demonstrate these three values:
  •  Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies  behavioural indicators Level 2

  •  Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  •  Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
  •  Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Notes:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.  Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Fixed-term (1 year with possibility of extension)
Initial Contract Duration: 1 year with possibility of extension
Vacancy Type: Vacancy Notice
Recruiting Type: Professional
Grade: P-3
Alternative Required Language 1: English
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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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