Communication Assistant - Graphic Design and AI (Open to Tier 3 applicants)

Background

The UNDP Multi-Country Office (MCO) for Mauritius and Seychelles is implementing its new Country Programme (2024–2028), focusing on socioeconomic transformation and environmental sustainability in Mauritius, and on digital governance, innovative financing, and climate resilience in Seychelles. With a growing development-funded portfolio—delivering around $50M for Mauritius and Seychelles, the MCO has established a dedicated Communications Unit. Its role is to highlight the development impact of UNDP’s work across both countries, promote transparency and accountability, and share human-interest stories that support the achievement of the Sustainable Development Goals (SDGs).

As the communications landscape evolves rapidly, the multi-Country Office is increasingly embracing digital transformation, data-driven storytelling, and creative visual content generation. To remain at the forefront of communication trends and standards—and to meet the growing demand for high-quality, timely outputs—it is essential to leverage emerging technologies, particularly artificial intelligence. From automated graphic design solutions to AI-enhanced writing and data visualization, these tools offer transformative potential to significantly increase the volume, efficiency, and impact of communications.

In this context, the recruitment of a Communication Assistant - Graphic Design and AI is critical. Working under the day-to-day supervision of the Communication Specialist, with matrix responsibility to the Office of the Resident Representative, the incumbent will help integrate secure AI solutions and corporate tools into content creation processes. This includes developing engaging multimedia materials for social media, reports, presentations, websites, and digital campaigns. The Assistant will also contribute to strengthening the UNDP brand, ensuring editorial consistency, managing digital assets, and identifying innovative AI-driven solutions to support the multi-country communications strategy.

This role is essential to ensure that the Communication Unit can keep pace with modern content demands while continuously enhancing the effectiveness, creativity, and reach of its storytelling.

Duties and Responsibilities

With day-to-day supervision of the Communication Specialist, with matrix responsibility to the Office of the Resident Representative, the Communication Assistant - Graphic Design and AI is requested to provide support for the development of communications tools, products and maintenance of the social media profile for UNDP Mauritius and Seychelles projects. 

This assignment includes showcasing stories from Mauritius and Seychelles, outlining development impact towards the attainment of the Sustainable Development Goals (SDGs). It will require skills in fields like photography-videography, journalistic drafting, photo editing, leveraging AI-supported platforms and software in a creative and ethical way, and the management of social media platforms. 

Support the implementation of the communication and outreach strategies of the UNDP MCO Mauritius & Seychelles

• Backstop Communications Assistants to provide UNDP projects and programs in implementing communication plan;
• Research and retrieve data from internal and external sources

Design creative materials such as infographics, social media cards, publications, banners, and visuals that align with UNDP’s branding guidelines, using tools and AI-supported platforms such as Canva, Adobe Creative Suite or any other relevant tool

Monitor trends in digital design and AI communications and recommend creative approaches to elevate visibility and stakeholder engagement

Prepare a weekly digital news bulletin highlighting key developments and recent events in the development landscape of both Mauritius and Seychelles for the Office of the Resident Representative

Manage and analyze media monitoring data with AI tools to (i) systematically collect, categorize, interpret and repackage information from diverse media sources (ii) provide actionable insights on public sentiment, emerging trends and stakeholder perceptions to inform and optimize UNDP’s communication strategies and messaging 

Ensure all communications adhere to UNDP’s branding, accessibility and ethical standards, especially regarding AI ethics

Use analytical tools to interpret AI-driven data and translate into actionable communication strategies

Support implementation of the country office publication strategy and plan

• Assist in sharing information for different publications both internally and externally

Support country office communication campaign and advocacy initiatives to increase awareness of UNDP’s mandate and goals through dissemination of information and organization of public and media events

• Under guidance of Resident Representative and Communication Specialist, assist in the conception, production or publication of UNDP’s communication materials, including photo and video content, artworks, media releases, newsletters, annual reports, website pages, social media pages, etc;
• Assist in organizing roundtable discussions, press conferences, briefing sessions, seminars, interviews, photo and video shootings

Assisting Communications Specialist in knowledge management and dissemination

• Upload content on internal database and website;
• Assist with suppliers/vendors as and when necessary

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization

Institutional Arrangement

• Supervision: The Assistant will report to the Communication Specialist on a day-to-day basis, with matrix reporting to the Office of the Resident Representative;  
• Collaboration: The role will require close coordination with the Office of the Resident Representative, Programme teams, Operations, and UNDP Seychelles staff

Competencies

Core Competencies (Level 1):

Cross-Functional & Technical Competencies:

Required Skills and Experience

Education:

• Secondary Education is required Or 
• Bachelor’s degree in communications, Digital Media, Communication for Development or other relevant areas will be given due consideration, but it is not a requirement

Experience:

Minimum of five years (5) with secondary education or two (2) years with bachelor´s degree of relevant experience in Communication, Outreach and/or Graphic Design and AI is required

Nationality: Qualified Mauritian Nationals only

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

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