Communication consultancy services for the General Inspectorate for Migration (GIM)

Remote | Chisinau

  • Organization: IOM - International Organization for Migration
  • Location: Remote | Chisinau
  • Grade: Senior Executive level - Assistant Director - General level - Internationally recruited position
  • Occupational Groups:
    • Social Affairs
    • Communication and Public Information
    • Migration
  • Closing Date:

Job Description

The Republic of Moldova, which shares a border with Ukraine, is directly impacted by the conflict in Ukraine. In response to the need to manage the massive flow of displaced persons from Ukraine to the Republic of Moldova, alongside to the commitment of the country to align the national legislation to the normative framework of the European Union, the Government of the Republic of Moldova approved, on January 18th, 2023, the Governmental Decision No. 21/2023 on granting temporary protection to displaced persons from Ukraine for a period of 1 year.

The GIM is the national institution responsible for implementing policies in the field of migration, asylum, statelessness and integration of foreigners and of the relevant legislation. Since March 1st, 2023, GIM has been implementing the mechanism of temporary protection of displaced persons from Ukraine on the territory of the Republic of Moldova. The mechanism assigns to GIM a series of responsibilities related to providing information and ensuring the access for the beneficiaries of temporary protection in Moldova to a range of basic services, such as social, medical, educational, access to the labor market, accommodation etc. GIM is the authority that coordinates the integration process of foreigners on the national territory, which targets holders of provisional and permanent rights, beneficiaries of international protection, persons who have been recognized stateless status in the Republic of Moldova. The national authority is in the process of digitalizing the service provision, aligning to one of the national objectives related to the digital transformation in all spheres of activities. 

Given the consequences of the war in Ukraine impacting the territory of the Republic of Moldova, one of the GIM priorities is to offer accurate and timely information to all those interested that are present in the country. As such, it is necessary to strengthen the official information platforms and GIM’s communication strategies and means. In this context, the International Organization for Migration supports the national authority to maintain a modernised and user-friendly website and social media channels so that relevant information is easily accessible.

IOM builds on the already established collaboration with GIM and based on the national authority’s request, adopts a structured approach for identifying concrete modalities and providing specialized assistance to strengthen the national capacity. Such assistance is provided from the perspective of IOM’s mandate and expertise, and in collaboration with relevant national authorities. 


Migration Governance, Immigration and Border Management

Supporting Protection, Transit, Voluntary and Informed Return and Reintegration of Eastern Partnership Citizens and Third Country Nationals affected by the conflict in Ukraine (DG NEAR).

 

Responsibilities

Under the overall guidance of the IOM Chief of Mission, and Programme Coordinator, Migration Governance, the IOM Moldova’s Media and Communications Unit, and under the direct supervision IOM Programme Officer/IBG Unit and in close coordination with the GIM designated staff, the incumbent will:
  1. support the development and implementation of GIM communication strategy and related activities;
  2. research and propose models of user-friendly and informative GIM website, in line with the principles of e-governance and national legislation;
  3. support the redesigning, adjusting, alongside with the uploading the editorial content of the website as part of the upgrading of the institutional website: https://igm.gov.md;
  4. ensure that the information uploaded on the upgraded website is available in Romanian, English and Russian. 
  5. support the improvement of GIM image in the public space by contributing to a better understanding of GIM activities and achievements among various categories of beneficiaries and target audience, to ultimately increase public confidence;
  6. contribute to planning and organising GIM information campaigns and mass-media events;
  7. build the communication capacity of GIM staff and deliver related trainings, including on elements related to communication in crisis/emergency context;
  8. ensure that information available on GIM website and media channels is accessible to categories of population with disabilities; 
  9. conduct surveys among potential and/or past users of GIM services, including Ukraininan refugees on the accessibility and the ease of use of the upgraded website, and suggest or implement remedial actions;
  10. plan, produce and distribute media products, both in textual and visual formats (press releases, success stories, infograms/graphics and other types of content) on the website and social media channels;
  11. promote through campaigns the understanding of benefits of accepting and integrating foreigners into the local communities and fostering cultural diversity, prevention of intolerance/xenophobia, increasing and contributing to enforcement of public order and national security;
  12. all press releases, success stories and other communications to be submitted in Romanian, English and Russian;
  13. coordinate the draft documents with GIM, so that the final products reflect the national institution’s input;
  14. strengthen the relationship with mass media representatives;
  15. prepare and submit reports on activities implemented, as necessary.
 

Performance indicators for the evaluation of results

Completion of tasks as described in the relevant section, in collaboration with the national authority and IOM staff.

  • Monthly activity report on the performance of tasks signed by the communication Consultant and counter-signed by the supervisor of GIM; 
  • Monthly timetable signed by the communication Consultant and counter-signed by the supervisor of GIM.
  • The consultants will be responsible to follow IOM writing guidelines and latest glossaries in all given assignments for accurate translation.
  • The training sessions will be delivered in person, with full application of COVID prevention measures. 
 

Payment Modalities

  • Payments will be made on a monthly basis upon submission and approval of activity reports with the expected accomplished tasks in Romanian or English and monthly timetables. The fee will not cover travel and other expenses of the Consultant;
  • An estimated 40 work hours per week is allocated to accomplish the above-mentioned tasks;
  • Place of work: premise of the General Inspectorate for Migration, Chisinau, Republic of Moldova. Remote work/online accomplishment of certain activities can be carried out with the prior consent of GIM;
  • The consultants must adhere to the International Organization for Migration (IOM) Data Protection Principles (IN/138) and maintain confidentiality.

Qualifications

EDUCATION

Higher degree (Bachelor or Master) in the field of Media, Communication from an accredited academic institution with relevant communication skills and professional experience.

 

EXPERIENCE

  • Strong background with at least 3 years of experience in communication/PR;
  • Experience in maintaining and updating websites; 
  • Professional experience in the use of social media;
  • Previous work experience with the General Inspectorate for Migration (former Bureau for Migration and Asylum) is considered a strong asset;
  • Excellent analytical skills, as well as reporting skills for clear and concise information, including  recommendations on the basis of analyses;
  • Excellent ability to collaborate with national institutions;
  • Personal commitment, efficiency, flexibility, drive for results;
  • Ability to work effectively and harmoniously with counterparts and colleagues from varied cultures and professional backgrounds;
  • Strong understanding of the Moldovan context.

 

      LANGUAGES

For this position, fluent Romanian, English and Russian, both written and verbal is required. 

Required Competencies
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  3. IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
  4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 6 months
Vacancy Type: Consultancy
Recruiting Type: Consultant
Grade: UG
Alternative Required Language 1: English
Alternative Required Language2: Romanian
Alternative Required Language3: Russian
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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