Fall Resettlement Supplemental Services Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

OVERVIEW:Resettlement is at the heart of the IRC’s work with refugees. Services provided meet refugees’ basic needs for food, shelter, and legal rights in the early, critical stages of the long-term resettlement process. All activities lay the foundation for clients to become self-sufficient and contribute positively to their new community. The Resettlement Supplemental Services Intern will support the Resettlement Supervisor in the quality assurance of files and service deliveries.Please note that this is an unpaid position in person at our Tucson Arizona office for the Fall 2025 Semester. We will start engaging with qualified candidates in June. RESPONSIBILITIES:Assist in preparation of file set-up for all newly arrived and enrolled clientsAssist caseworkers with providing resettlement servicesUpload client documents in an internal databaseAssist in managing direct financial assistance for clients and reconciliation of credit card statementsAssist with service documentation through case notes and case file maintenanceConduct quality control of case files to ensure compliance and completionAdministrative and clerical support to staff, including filing, copying, and distribution of client documentsSupport the Resettlement Supervisor in additional tasks as necessaryBENEFITS:Develop relationships with all of the IRC staff members and clients of different cultural backgroundsIntern will acquire detailed knowledge of programs (e.g., Matching Grant, Arizona Refugee Resettlement Program, etc.) and public benefits available for refugees during their resettlement periodThe intern will learn reporting requirements for resettlement agencies The intern will gain exposure to case work in the resettlement field.Professional development and administrative assistant skillsREQUIREMENTS:Punctuality, excellent time management skills, and a flexible scheduleOutstanding communication and interpersonal abilitiesAbility to maintain confidentiality regarding client informationExcellent organizational and leadership skillsStrong Attention to detailAbility to work with minimal supervisionOffice and administration experience a plus, but training will be providedStrong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgroundsTechnology requirements:Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.All personal devices must:Be kept current with all operating system updates and security patches, Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a laptop. Have the lock screen set to 10 minutes or less with a password required to unlock the deviceConfigurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. The lockout period must be no less than 30 minutes.Additional policy details will be discussed during orientation and training.CLEARANCES: All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or IRC policy.COMMITMENT:SUMMER: Minimum 15 hrs./wk. for 3 months FALL/SPRING: Minimum 15 hrs./wk. for 14 weeksPrimary availability during IRC business hours (M- F; 9 am-5:00 pm)Preference given to applicants able to make a multi-term commitmentReports To: Caseworker as assigned; Josepha Ntakirutimana, RSS Supervisor.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.