Preferred Communities Case Management Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

SCOPE OF WORK: The International Rescue Committee (IRC), works in the United Stateswelcomes newly arrived refugees and immigrants, supports them in their resettlement, andprovides holistic services to help them build new lives in their communities. As an introduction tothe position, this brief, but concise overview of the role should give the reader an understandingof the important components of the job and how it fits into the mission of the program and IRC.RESPONSIBILITIES: • Assist caseworkers with services to clients, such as connecting clients to resources withinmental health systems, physical healthcare, and benefit services; setting up appointmentsand coordinating with internal and external programs. • Assist staff with maintaining case files. • Contribute to client’s ability to thrive in their community through a strong emphasis onclient empowerment. • Adhere to IRC policies, particularly those related to confidentiality and client privacy. • Display sensitivity to cultural and personality differences of clients. Respect their beliefsand values. • Provide translation and interpretation when necessary. • Other related duties as assigned.LEARNING OBJECTIVES:1. Student will learn about refugee resettlement and refugee social services2. Student will develop problem solving and client services skills3. Student will learn how to manage client cases within established deadlinesREQUIREMENTS: Volunteers must be based in the U.S. Interns must be based in US, must bea US citizen or have US work authorization, must be enrolled in post-secondary institution or havegraduated from a post-secondary institution within last 2 years. • Undergraduate level studies in social sciences, international relations or a related field. • Languages desired but not required: French, Arabic, Spanish, Ukrainian/Russian, Haitian-Creole • Strong desire to help refugees rebuild their lives in New York. • Ability to work independently, exercise good judgement, and have high attention to detail. • Competency in Microsoft Office, data tracking, and file management • Effective communication skills. • Demonstrates ability to work effectively in a multicultural environment. • Patience, understanding, flexibility, and an unceasingly positive attitude. • Willing to learn about IRC history, philosophy, global work, and local efforts. • Willing to adhere to IRC volunteer and workplace policies.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.