Caseworker

United States of America

  • Organization: IRC - International Rescue Committee
  • Location: United States of America
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
  • Closing Date:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: The Caseworker provides trauma-informed services to refugees and other ORR-eligible immigrants to support a positive integration experience and the achievement of client self-sufficiency. This position delivers individualized case management services, develops self-sufficiency plans in partnership with clients, and connects households to essential resources in the community. The Caseworker works closely with clients, colleagues, and external service providers to ensure timely access to benefits, housing, healthcare, employment, and other supports necessary for successful resettlement.

Major Responsibilities:
Responsibilities include, but are not limited to: 

  • Conduct intakes and needs assessments to identify strengths, barriers, and goals for enrolled clients.
  • Develop Family Self-Sufficiency Plans (FSSPs) and Individual Employability Plans (IEPs) with clients, ensuring alignment with program and donor requirements.
  • Provide trauma-informed case management services, including direct support, referrals, and advocacy with service providers.
  • Coordinate access to housing, benefits, healthcare, education, and employment services.
  • Monitor client progress toward goals, adjusting plans as needed, and ensure documentation is timely and accurate in case files and data systems.
  • Maintain strong relationships with community partners and service providers to expand available resources for clients.
  • Participate in case conferences, team meetings, and trainings to promote quality service delivery and professional development.
  • Follow all IRC policies and procedures, including safeguarding, data protection, and confidentiality protocols.

Job Requirements

Education:

  • Bachelor’s degree in Social Work or related field strongly preferred; comparable work experience may be substituted.

Work Experience:

  • Minimum 2 years of case management experience in a social services environment.
  • Experience working with vulnerable or underserved populations preferred.

Demonstrated Skills and Competencies:

  • Strong organizational and time-management skills; detail-oriented.
  • Ability to work effectively as part of a cross-cultural, multi-disciplinary team.
  • Problem-solver with ability to work independently and manage competing priorities.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams).
  • Excellent verbal and written communication skills; public speaking experience preferred.

Language Skills:

  • Proficiency in English required; bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language preferred.

Certificates or Licenses:

  • Valid driver’s license, active insurance policy, and access to reliable transportation.
  • Must possess or be eligible for a fingerprint clearance card per Arizona state law.

Working Environment

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • Occasional evening or weekend work may be required.
  • Must be able to lift 35–50 pounds (furniture, household supplies, food boxes).

Compensation: (Pay Range: $19.00 - $20.16) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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