Client Reporting & Data Insights Intern – Humanitarian Projects

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

This internship offers a unique opportunity to gain hands-on experience in data analytics, reporting, and client services within the humanitarian and development sector. The role is designed as a learning journey, giving interns exposure to real projects while providing strong guidance, coaching, and professional development opportunities. At CTG, internships follow the 70-20-10 learning model:

• 70% on-the-job exposure – shadowing colleagues, working with real data, contributing to client reports.

• 20% learning from others – guided by a dedicated supervisor, supported by a mentor, and collaborating across teams.

• 10% formal learning – onboarding briefings, in-house trainings, and access to CTG’s Kaya online training platform.

Role objectives

The intern’s responsibilities will gradually expand with experience:

• Collect and analyse data to support client and project reporting.

• Design and improve reporting dashboards and templates (Excel/PowerBI).

• Produce internal and external reports with actionable insights.

• Collaborate with Account Managers and Country Teams to obtain timely data.

• Support improvements to reporting processes, making them more user-friendly and impactful.

• Assist with tracking client engagement, feedback, and performance issues.

By the end of the internship, the intern will have gained:

• Practical experience in data analytics, visualization, and reporting.

• Insights into project management in the humanitarian sector.

• Exposure to client service and stakeholder engagement across diverse cultures.

• Professional development through structured training, learning-by-doing, constructive and regular feedback

Project reporting

This intern will report into the Contracts Manager but will be actively communicating with multiple relevant stakeholders across the organisation.

Key competencies

• Recent graduate (within the past year) or final-year student in Data Analytics, Computer Science, Business Intelligence, or a related field.

• Strong technical skills in Excel and PowerBI; familiarity with data management systems is an asset.

• Analytical thinker, detail-oriented, and able to generate actionable insights.

• Dynamic and proactive, with strong interpersonal skills to build effective working relationships.

• Fluent in English (spoken and written).

Team management

This role has no team management responsibilities

Further information

This role includes an internship stipend to provide financial support to the intern during their placement

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.