Tech & Innovation Intern – Humanitarian Projects

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

This internship offers a unique opportunity to gain hands-on experience in technology & innovation, particularly on AI application within the humanitarian and development sector. The role is designed as a learning journey, allowing interns to work on real projects while receiving guidance, coaching, and professional development opportunities. At CTG, internships follow the 70-20-10 learning model:

• 70% on-the-job exposure – shadowing colleagues and contributing to business efficiency by supporting automation initiatives and the use of AI tools.

• 20% learning from others – guided by a dedicated supervisor, supported by a mentor, and collaborating across teams.

• 10% formal learning – onboarding briefings, in-house trainings, and access to CTG’s Kaya online training platform.

Role objectives

The intern’s responsibilities will gradually expand with experience:

• Designing short visual walkthroughs (eg animations, videos) to explain CTG’s operational workflows, system processes, and procedures.

• Collaborating with team members and subject matter experts to gather information and transform it into engaging, user-friendly content.

• Converting key SOPs and onboarding topics into podcasts using AI tools (e.g., ElevenLabs) to support training and knowledge sharing.

• Developing and curating materials, and recommending free online resources, to raise AI awareness and build digital skills across CTG.

• Supporting the rollout of AI initiatives in areas such as recruitment, training, and reporting, including pilot testing, staff awareness, and adoption.

• Assisting in the improvement of CTG’s existing applications (e.g., CRM, PO systems).

Project reporting

This intern will report into the Technology Solutions Manager but will be actively communicating with multiple relevant stakeholders across the organisation.

Key competencies

• Recent graduate (within the past year) or final-year student in Computer Science, Information Systems, Digital Media, Data/AI, or a related field.

• Strong interest in AI, automation, and digital transformation; familiarity with AI tools (e.g., ChatGPT, Claude,  ElevenLabs, etc) is an asset.

• Analytical thinker, able to identify operational gaps and propose AI-driven solutions.

• Creative and technically skilled in using design and content tools such as Canva, Vyond, Powtoon, or similar.

• Curious and adaptable, with the ability to experiment with new tools and support improvements in CTG’s existing applications (e.g., CRM and PO tools built on PowerApps).

• Dynamic and proactive, with strong communication skills to explain technical concepts in a simple and engaging way.

• Collaborative mindset with the ability to work across multiple teams and adapt to feedback.

• Fluent in English (spoken and written).

Team management

This role has no team management responsibilities.

Further information

This role includes an internship stipend to provide financial support to the intern during their placement

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.