Head of Culture and Change

This position is being managed by Oxford HR – Please apply via their website

Background of the Role

In support of its new Strategic Plan, MSF OCA seeks to transform its global People and Culture function into a responsive and solution-oriented function that embraces the human factor to drive their social mission forward, while maintaining strong processes, structures and accountability.

Two guiding principles are central to this transformation:

• Prioritizing the human factor and fostering trust in our workforce will support our collective potential to better serve the people at the heart of our mission.

• Embracing agility and simplicity in our ways of working will enhance our capacity to respond swiftly and effectively to evolving challenges.

In the new structure, the People & Culture Management Team (PCMT) will consist of three Heads of Centers of Expertise, besides Culture and Change there is a People Operations and a Talent and Learning team. The PCMT also consists of three People Partners, and the Staff Director, who is also part of the OCA Management Team.

The Head of Culture and Change will play a key role in shaping a positive, inclusive, and safe organizational work environment. They will lead change-initiatives with expertise and insight, while also strengthening our working culture and leadership across MSF OCA.

Job Summary

We’re looking for someone to help create a positive, inclusive, and safe work culture across MSF’s Operational Centre Amsterdam (OCA), in line with our new Strategic Plan. You’ll play a key role in making sure our mission, vision, and values are reflected in how we work and support our humanitarian efforts.

This role is all about leading meaningful change and helping build strong leadership across our country programs, supporting around 10,000 staff globally. You’ll work closely with Business Partners and the teams in Talent & Learning and People Operations within the People and Culture department.

As OCA moves forward with a renewed vision for People and Culture, you’ll be central in bringing that vision to life. You’ll be part of the People and Culture Management Team (PCMT), overseeing senior professionals and teams focused on DEI, staff health, change management, workplace culture, and case management.

Responsibilities

Accountabilities

• Contribution to the development and delivery of the OCA People and Culture strategy, as a member of the PCMT, including leading on strategic and tactical projects and managing budgets

• Development and delivery of a long-term Culture & Change plan, including continuous monitoring of progress on intended impact

• Quality of People and Culture support delivered to the organization, both at HQ and in country programs, by own centralized expertise teams

• Performance of own teams, by providing direction, driving engagement and fostering a safe working environment

• Development and delivery of insightful reports, to enable and improve data-driven decision making.

Candidate Profile

• Demonstrated success in leading the design and implementation of organization-wide culture change initiatives 

• An experienced and senior leader (10 + years) with a strong background in managing senior-level professionals, experience in people and culture is preferred. 

• Extensive international experience, ideally within large, complex, international non-profit or mission-driven organizations

• Collaborative, proactive, and empathetic leadership style

• Strong strategic and analytical skills, visionary and action oriented.

• Commitment to MSF’s mission and values

How to Apply

If you’re appealed by this role at MSF OCA and interested in applying, please apply ONLY through this link. Please do not apply via this the apply now button

Please submit your CV and cover letter as separate documents. It is best to prepare them in advance, so you can upload them during the selection process. Your cover letter should be no longer than two pages, outlining your interest in the position and demonstrating how your skills and experience make you a strong candidate. We look forward to receiving your application!

Timeline Applications are reviewed on a rolling basis.

Selection Process All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder.

Equality Statement Equality and diversity are at the core of MSF’s values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.