Content and Social Media Officer

Kharkiv

  • Organization: IRC - International Rescue Committee
  • Location: Kharkiv
  • Grade:
  • Occupational Groups:
    • Communication and Public Information
    • Sales and Marketing
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary: 

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

The IRC has been responding to humanitarian crises in Europe since 2015, where we launched an emergency response to the peak in migration in Greece and relaunched operations in Serbia. The IRC started responding to the war in Ukraine in February 2022, working directly and with local partners to reach those most in need. In Ukraine, we are focusing our response in the conflict-affected areas in the east and southeast. We are distributing essential non-food items, providing cash assistance to the most vulnerable households, improving access to health care, and providing a variety of tailor-made protection services, including safe spaces for women and children.

This position will be based in Kharkiv with frequent travel to other locations in Ukraine. The position has a double reporting line to the Regional Content and Digital Officer (Europe) and the Advocacy and Liaison Senior Manager (Ukraine), working on the global and programmatic aspects of the response respectively.

Communications, Marketing & Mobilization (M&M) is a dynamic team that is tasked with building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. The team is responsible for all of IRC's brand, communications, creative and content and digital engagement efforts. In alignment with our Strategy100 commitments, M&M has launched compelling multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally. Lastly, they consistently work on innovating the IRC brand, which enables us to increase awareness, understanding of and support for our work so that we can raise more money and change policies to improve our crisis-affected clients’ lives around the world.

JOB OVERVIEW

We are looking for a Content and Social Media Officer to support the delivery of the country and global communications strategy for the IRC’s response to the war in Ukraine. In this role, you will help drive our content and social media efforts in country, managing the local social media channels and supporting content collection efforts in Ukraine. The role will collaborate both with the Country Team and with Global Communications, providing content for national and international audiences, including IRC priority markets (US, UK, Germany, Korea, Sweden and the European Union).

RESPONSIBILITIES

  • Serve as an expert on IRC’s operations in Ukraine, maintaining up-to-date knowledge of programming and contextual developments. Identify unique storytelling opportunities and collaborate closely with the Regional Content Officer to capture compelling stories for both local and global audiences, with an eye on reactive storytelling strategies.
  • Under supervision of and in collaboration with the Ukraine Communications Officer/Regional Content Officer, lead in-country digital engagement by managing and growing the IRC Ukraine Facebook page. Develop and implement strategies to increase reach, engagement, and follower growth, while monitoring performance metrics and adjusting tactics accordingly.
  • Curate original content including reports, articles, social media posts, and multimedia materials for IRC Ukraine’s Facebook page and global IRC channels. Ensure all content aligns with IRC’s tone of voice, messaging and values.
  • Support content collection by coordinating the planning, production, and post-production of content trips within Ukraine. This includes logistical support, staffing, and direct collaboration with comms teams and clients to ensure smooth execution and impactful storytelling.
  • Work closely with the Ukraine Communications Officer to ensure donor requirements are reflected and met through digital content and engagement. Ensure that all communications materials are aligned with donor branding and visibility guidelines.
  • By partnering with the Advocacy and Liaison Senior Manager, Country Director, and Programmes Team, support other programme-related communications, as requested.
  • Support the Global Communications team in the development of campaign content.

QUALIFICATIONS

  • 1-2 years’ experience in NGO communications.
  • Demonstrated ability to manage and grow social media channels, particularly Facebook, through strategic content planning, audience engagement, and performance tracking.
  • Skilled in capturing and curating impactful content in challenging environments.
  • Knowledge of video and photo editing tools, social media platforms/channels.
  • Able to build positive relationships and work in a fast-paced, multi-cultural environment and to meet crisis communications and time limitations under pressure.
  • Fluent in English and Ukrainian, enabling effective communication with local communities, partners, and global stakeholders.

IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. IRC encourages applications from the communities we serve: women, survivors of violence or displacement, migrants and returnees, refugees, LGBTI+ population. 

Standards of Professional Conduct: The IRC and IRC workers adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and implements policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

We offer a comprehensive and highly competitive set of benefits including paid time off, private medical insurance and life insurance.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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