Workplace Solutions Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: The Workplace Solutions Specialist plays a significant part in maintaining a smooth and efficient office. This position is responsible for handling shipping, work order coordination, office inventory, and assisting with administrative tasks and special projects. Our ideal candidate will exhibit a keen eye for detail, excellent organization, and timely responsiveness. 

Major Responsibilities: 

• Run daily workplace services, including evaluating office equipment, supplies, space reservations, mail reception and visitor coordination.
• Receive, log, and sort all incoming mail and deliveries. Prepare and process all outgoing mail and packages to meet daily pickup schedules and ensure timely and accurate handling of all shipping and receiving tasks.
• Supervise work order system and respond to requests from IRC staff. Coordinate with appropriate personnel to ensure timely resolution of all work orders. Track and update the status of open and completed tasks.
• Assist with logistics, setup, and documentation for special projects, meetings, and staff events.
• Track and report on workplace metrics (work order volume, supply usage, space utilization, etc.) to support decision-making and budgeting.
• Collaborate with building management, security, cleaning, and other vendors to ensure high-quality service delivery and address issues when needed.
• Offer general support to staff as needed to ensure office efficiency.
• Maintain flexibility to respond to ad hoc administrative needs.

Job Requirements: 

Work Experience: 

• Minimum of 1–2 years of experience in office support, facilities, or administrative roles.

Demonstrated Skills and Competencies: 

• Strong interpersonal and project management skills with the ability to prioritize contending demands.
• Strong communication skills with participants within and outside the organization.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Ability to lift up to 25 lbs. and perform physical tasks related to shipping and stocking supplies. 

Education: 

• Bachelor’s degree or equivalent relevant experience.

Working Environment: 

• Full-time in-office position.
• May require occasional lifting, standing, and movement throughout the day.

Compensation: (Pay Range: $25 - $30) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.