Management Support Officer

The Management Senior Officer will perform a range of duties to support the PLG Director and contribute to the team's overall objectives:

1. Operational and substantive support to the Partnership and Liaison Director and Office of the Director 

• Provide planning, operational, and substantive support for key deliverables under the PLG Director's supervision. 
• Support the Director on missions and other high-level engagements, including managing and supporting official travel planning, liaising with relevant focal points. As necessary, provide support on Executive Office missions and other high-level engagements.
• Coordinate and manage the Director’s calendar and the preparation of briefing materials.
• Review and ensure that official correspondence to partners and documentation are high-quality, internally coordinated, and aligned with diplomatic protocol standards.  Apply judgment and consider relevant precedents when interpreting rules and procedures to select appropriate actions.
• Regularly coordinate within UNOPS, including the Executive Office, to ensure alignment on high-level engagements, missions, and travel plans, as well as the preparation of relevant inputs. 
• Coordinate and draft inputs, messages, briefs, and talking points for the Director, ensuring they are high-quality, relevant, and timely.
• Assist in preparing and maintaining a log of decisions and key actions for the PLG Director, exercising careful analysis to follow up and monitor progress to ensure timely and accurate implementation.
• Coordinate and attend meetings, working groups, and task forces, capturing key outcomes for follow-up, with careful assessment of implications and applicable procedures.
• Design and maintain data-driven reporting systems to monitor programmatic and operational performance against KPIs and strategic objectives. 
• Develop standardized dashboards and reports to enable timely decision-making and improved accountability.
• Handle confidential information with the utmost discretion.

2. Financial and operational management Support

• Administer procurement and finance processes related to PLG operations, liaising with relevant units as required
• Conduct financial and administrative reporting, review and analysis applying judgment and comparative assessment of precedents to help the Director make informed operational and financial decisions that support the attainment of objectives.
• Prepare timely and high-quality financial reports. Ensure consistency with program implementation data, financial expenditures, and other requirements.
• Support the annual budget preparation, as delegated.

3. Knowledge Management

• Provide sound contributions to knowledge networks and communities of practice by synthesizing lessons learned and disseminating best practices, acting as a focal point for PLG Knowledge Management and Learning Initiatives.
• Interpret rules and procedures to provide founded recommendations, acting as the PLG intranet focal point keeping the pages accurate, updated, and relevant.
• Draft internal communication pieces and correspondence on behalf of the PLG Director, as required.
• Conduct relevant research and analysis to prepare briefing materials, summarizing documents, highlighting key risks/issues/opportunities, and ensuring deadlines are met, using in-depth analysis to support sound decision-making.
• Build and maintain Standard Operating Procedures (SOPs) for the PLG, and contribute ideas for improvement, considering best practices and relevant precedents.
• Design and maintain structured tools, templates, and trackers to support reporting on PLG activities, strategic goals, and deliverables. 
• Analyze trends, extract lessons learned, and contribute to strategic planning by producing data-informed insights. 
• Collaborate with teams to capture and document knowledge products, ensuring accessibility through well-organized knowledge repositories

• A Bachelor university degree in a relevant field such as business administration, finance, political science, international relations, or communications is required.
• An advanced degree (Master's degree) in relevant field such as the above-mentioned may compensate for some years of experience

• A minimum of 2 years of progressively responsible experience in project coordination, front office support, and/or external-facing stakeholder management is required. 
• Experience with Microsoft or Google Suite tools is required.
• Experience in budget management and supporting program operational systems is a strong asset.
• Prior experience working within the United Nations is highly desirable.
• Availability to travel is desirable. 

• Fluency in English (Speaking, reading and writing) is required.
• Fluency in other UN official languages is desired.