Intern, Information Management

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The Information Management (IM) team of the Asia Pacific Regional Office (APRO) plays a vital role in providing support for project implementation. As part of Strategic Priority 2 – Evolving Crises and Disasters team, the IM APRO team works collaboratively with the other Strategic Priority teams in the Health Disaster Climate and Crisis (HDCC) unit and with other units in IFRC APRO, Geneva, CD and CCD counterparts.

As part of IFRC commitment in engaging youth, an internship provides an avenue for to – be – graduates, or recent graduates to gain experience in an international humanitarian organization. The internship is a formative and guided learning process; it is a period of “learning-by-doing”, an opportunity to be directly involved and know the Federation’s Response System at the international/regional level, as well as an opportunity to acquire professional skills in the management of Rapid Response Personnel.

The intern is expected to have a hands on learning through on-the-job training alongside the Regional Information Management Sr. Officer in implementation of actions in relation to information management related process. These include actions related to support the process of IM cycle, development of IM products and coordination.

The intern will have the following learning objectives:

• Learn and understand the IFRC information management cycle process.
• Engaging in communication and coordination with individuals across diverse countries and cultures throughout the Asia-Pacific region.
• Practical experience in information management, including the design and development of products such as maps, dashboards, and infographics to support crisis and disaster operation

The IM intern to support the Asia Pacific Regional Health Disaster Climate and Crisis (HDCC) unit. The demand is based on the received request to the APRO IM team. The internship position will support to generate and organise the IM products for the operations and other regional activities that will be carried out to ensure strong consolidation of information and resources for the region in line with the regional priorities as defined in the Asia Pacific Strengthening Disaster Preparedness 2025-2028. Specific job duties are outlined below.

• Support the IM with the development of Information management products such as maps, interactive dashboards, infographics, etc. to support the operations and activities under the evolving crisis and disaster thematic area.
• Support the activities on mobile data collection by supporting the development of online survey form (i.e KoBo form) and maintaining the data records.
• Provide support for the delivery of the Asia Pacific Information Network (APIN) meeting
• Support with the coordination, minutes of meetings and general upkeep of IM activities

Required

• A university degree in Computer Science, Geography, Informatics, or a related field, or equivalent professional experience in managing emergency deployments and trainings.

Preferred

• Additional certification, training, or professional qualification in Data Management and visualization

Required

• Basic knowledge on the graphic design and data visualisation ability to build the interactive dashboard, maps, and infographic using software such as Power BI and QGIS.
• Possesses basic knowledge on form development of mobile data collection particularly KoBo toolbox
• Proficient in MS Office, mainly Excel, Google Sheets or similar

Preferred

• Possesses basic knowledge on web development
• Familiarity with MS Teams, Zoom, and other online interactive tools such as Miro, Menti, Kahoot

• Strong communication and interpersonal skills, able to exchange while maintaining effective working relations
• Open to learning and committed to acting on learning and sharing experiences
• Ability to adapt and adjust to change, take extra miles to accomplished work task
• Ability to work well in a multicultural team and in a changing environment
• Self-supporting in computers (Email, Internet, spread sheets, word-processing, etc.)
• Ability to be flexible to work in pressurized working environments e.g., disaster affected area

Languages

• Fluently spoken and written English
• Good command of another IFRC official language (French, Spanish or Arabic)

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Conditions and duration

• Office environment. 6 months.

Immediate Supervisor

• Senior Officer, Information Management ,HDCC unit