Junior Administrative Support - Travel and Protocol

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfilling their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.
In the East Asia and Pacific Region, UNICEF works to uphold the rights of all children. This means the rights of every child, irrespective of their nationality, gender, religion or ethnicity, to:

• survival – to basic healthcare, peace and security;
• development – to a good education, a loving home and adequate nutrition;
• protection – from abuse, neglect, trafficking, child labour and other forms of exploitation; and
• participation – to express opinions, be listened to and take part in making any decisions that affect them

Recognizing children, adolescents and youth have a right to participate in decisions that affect their lives, a right to a healthy and safe environment, and a right to protection from harm, UNICEF is calling for governments and businesses to address the climate crisis through reduction in greenhouse emissions, increased investment in children’s awareness and climate literacy, and by engaging young people in environmental and climate related policy making.

The UNICEF Thailand aims to nurture Diversity Inclusion workforce which youths helping to drive changes and support programme through Human Resources Management on improving the lives of children.

The UNV Volunteer – Junior Administrative Assistant (Protocol and Travel) will be tasked to assist in data tracking, monitoring, and reporting on staff’s information relevant to travel documents required by local authorities to perform the role in Thailand. The role also involves coordination with internal and external stakeholders to support work efficiency of the unit as well as Common Services Unit of UNICEF Offices in Bangkok.

Under the direct supervision of Administrative Associate – Travel and Protocol, the National UN Youth Volunteer will :

Coordinate Travel Arrangements :

· Liaise with UNICEF-approved travel agents to obtain fare quotations, secure flight reservations, and evaluate airfare options in accordance with UNICEF Travel Procedures.

· Ensure timely and cost-effective travel planning for staff, consultants, and eligible dependents.

Provide Visa and Immigration Support

· Facilitate visa arrangements for all categories of official travel, including duty travel, reassignment, and onboarding.

· Provide procedural guidance and document support for Thai Visa Authorization, Thai Resident Permits, and Re-entry Visas for UNICEF staff, UN Volunteers, consultants, and their eligible dependents.

· Ensure full compliance with host country regulations and Ministry of Foreign Affairs protocols.

Assist with Protocol Administration

· Support the preparation and submission of official documentation required for diplomatic privileges, visa endorsements, and residency-related matters.

· Maintain liaison with relevant government agencies and internal units to ensure smooth processing and timely renewals.

Manage Records and Documentation

· Digitize and organize documents, maintaining structured records in shared folders for team access and audit readiness.

· Keep travel logs and statistics updated to support operational reporting and visibility across units.

Review and Verify Travel Invoices

· Review invoices for air tickets and travel reimbursements to ensure accuracy, compliance, and proper documentation prior to submission for payment.

· Flag discrepancies and follow up with vendors or staff as needed.

Coordinate UNLP Requests

· Assist with the submission and tracking of United Nations Laissez-Passer (UNLP) requests, including issuance, renewal, and cancellation processes.

· Ensure alignment with UN protocol standards and internal clearance procedures.

Others

· Provide support for workshops, conferences, and official activities, ensuring that travel and protocol components are fully integrated into event planning and execution.

· Monitor and regularly update content on the Protocol and Travel SharePoint site to ensure accuracy and relevance.

· Due to operational requirements, remote work (work-from-home modality) is not applicable to this position.

This UNV assignment plays a critical role in supporting the Thailand country office’s Travel and Protocol functions, serving as a coordination point to ensure these operations are executed with precision, timeliness, and adherence to organizational standards. The position is primarily responsible for assisting travel arrangements and upholding protocol compliance which requires discretion, attention to detail, and a strong grasp of organizational procedures. Through effective coordination, the role contributes directly to the smooth functioning and professionalism of the Protocol and Travel Team.