Roving Cultural Mediator

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Summary:

We are looking an Urdu ON CALL Roving Cultural Mediator at IRC in Calabria. The successful candidate will have a unique opportunity to make a significant impact on the lives of refugees and migrants in Southern Italy. Joining the team based in Reggio Calabria, on an as-needed basis, the successful candidate will play a crucial role in maintaining and strengthening the operational capacity of the team during intense periods of work or staff leaves.

Specific Duties and Responsibilities: 

• On-Call Availability: Be prepared to travel throughout Calabria region to support teams during intense work periods or staff absence.
• Duty Periods: Fulfill duty requirements during high-need periods, including evenings, weekends, and holidays.
• Outreach Activities: Conduct outreach activities in disembarkation areas and reception centers to identify beneficiaries' needs and vulnerabilities.
• Support and Referral: Assist Protection and Specific Needs Experts in identifying individuals with specific needs and facilitate their referral to relevant services, with a focus on GBV services.
• Cultural Mediation: Provide cultural mediation during information provision sessions, both individually and in groups.
• Information Delivery: Deliver up-to-date and accurate information on rights and responsibilities to newly arrived individuals, prioritizing women, children, and families.
• Service Information: Provide information to newly arrived individuals on available services based on their specific needs.
• Feedback Provision: Provide feedback on information materials to constantly improve their relevance and effectiveness.
• Psychological First Aid: Support the delivery of psychological first aid as needed.
• Protection Monitoring: Assist in gathering relevant data for protection monitoring activities.
• Capacity Building: Attend capacity-building activities as required.

• Additional Tasks: Fulfill any other tasks assigned by the team leader.

Reporting Lines

• Position directly reports to: Project Team Leader, IRC Italy

Expected Travel 

This roving position requires travel across Calabria region based on the needs. Regular travels will be necessary to provide assistance during disembarkation procedures and within reception facilities. The successful candidate must be prepared to be on call and travel at short notice.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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