IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
- FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
- Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
- FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
- All selected candidates will undergo rigorous reference and background checks
- All applications will be treated with the strictest confidentiality
FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.
Organizational Setting
FAO Representation in Indonesia is relocating its Representative Office from Menara Thamrin Building (MTB) to new premises provided by Ministry of Agriculture (MoA), located at Center for Food Crop Agriculture Assembly and Modernization, Pasar Minggu, South Jakarta. With the establishment of FAO’s dedicated office premises within the MoA compound, there is a need to ensure the continuous provision of reliable office support services to maintain a clean, safe and well-functioning working environment. The new office setting requires dedicated on-site support personnel to ensure operational continuity and adherence to FAO administrative and facility management standards.
In this regard, FAO Indonesia requires the services of an Office Helper (OH) to support the daily operational and administrative needs of the Country Office.
Reporting Lines
The incumbent will work under the direct supervision of Assistant FAO Representative (Administration) and in close coordination with the Administration and Operations Unit of FAO Indonesia, under the overall guidance of the FAO Representative.
Technical Focus
Provision of efficient and reliable office support services to ensure a professional, clean, safe and well-functioning working environment. The role focuses on maintaining office cleanliness, supporting administrative and logistical tasks, managing office supplies and deliveries, and assisting in safety and security compliance within FAO Representation Country Office.
Tasks and responsibilities
1. Office Maintenance & Cleanliness
a. Daily cleaning and tidying of workspaces, meeting rooms, pantry, and common areas.
b. Ensuring washrooms and kitchen areas are hygienic and well-stocked with supplies.
c. Proper disposal of waste and recycling materials.
d. Monitoring and reporting any maintenance or repair needs (e.g., electrical, plumbing, furniture).
2. Supporting Office Staff
a. Assisting with general administrative tasks such as photocopying, scanning etc.
b. Helping in the preparation and organization of office materials, office files, document archives (physical and electronic)
c. Register incoming and outgoing correspondence, parcels, official documents, and courier service.
d. Assist staff in retrieving administrative documents and records when required
3. Pantry & Hospitality Services
a. Preparing and serving tea, coffee, and refreshments for staff and visitors as required.
b. Maintaining cleanliness and stock of pantry supplies.
c. Ensure common office areas orderly and ready for use
4. Office Supplies & Inventory Management
a. Monitoring and maintaining office supplies (stationery, cleaning materials, pantry items).
b. Informing the Office Manager when supplies need to be reordered.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• Completed High school diploma or equivalent
• At least 3 year of relevant experience in office support, cleaning, or facility maintenance.
• Working knowledge of English
• National of Indonesia
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Selectrion criteria
• Basic understanding of workplace safety, hygiene, and administrative tasks.
• Reliable, punctual, and able to follow instructions with minimal supervision.
• Good communication and interpersonal skills for interacting with staff, visitors, and building management.
• Ability to perform physical tasks (lifting, cleaning, running errands) as required
ADDITIONAL INFORMATION
- FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)
- Applications received after the closing date will not be accepted
- Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
- For additional employment opportunities visit the FAO employment website\: http\://www.fao.org/employment/home/en/
- Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
FAO seeks gender, geographical and linguistic diversity in its staff and international consultants in order to best serve FAO Members in all regions.
HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/.These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings.
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp
FAO IS A NON-SMOKING ENVIRONMENT