Job Description

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programs.

Responsibilities

Organizational context

Under the general supervision of the Head of Programs and the direct supervision of Movement Operations Officer, the External Escort is responsible for undertaking movement operations activities in the field, with the following duties and responsibilities:

Terms of reference

  1. Escort beneficiaries travelling under IOM auspices on ground and air movements across Algeria, as well as during international flights.
  2. Assist migrants with exit procedures as needed.
  3. Verify refugees’ and migrants’ identities upon embarkation based on the passenger name list (passenger manifest) and any other indication received from the IOM Alger office.
  4. Distribute food and drinks to beneficiaries at embarkation points and report any discrepancies in breakfast/meals packages
  5. Act as IOM liaison at border, police or other check points to ensure smooth and safe passage.
  6. Attend to any special needs for refugees and other migrants, including unaccompanied minors.
  7. When applicable, escort refugees and/or migrants to hotels for overnight accommodation and assist with room allocations and needs at the hotel until check-out. Ensure refugees/migrants embark for next destination.
  8. Inform Senior Data processing and movement coordinator or field support team leader and relevant colleagues in the Algiers or any other office as per indication immediately of any delays, no shows, incidents, or other unforeseen circumstances.
  9. Provide an escort report within a week of arrival to home station.
  10. Perform any other duties that may be assigned.

NOTE: Duties are usually performed starting early hours and may include long working days and  overnights.

Qualifications

Education Degree Details:

Relevant experience in the NGO field, airport or any other International Organization an advantage

Job Location: Algeria with international travel

 Experience Requirements: 1 to 2 years Education Degree: High School

French: Fluent English: Fluent Arabic: Fluent

  1. Competencies

The incumbent is expected to demonstrate the following technical and behavioral competencies

Accountability

  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Monitors own work to correct errors

Beneficiaries Orientation

  • Identifies the immediate and peripheral clients of own work
  • Establishes and maintains effective working relationships with clients
     

Continuous Learning

  • Demonstrates interest in improving relevant skills

  • Demonstrates interest in acquiring skills relevant to other functional areas

  • Keeps abreast of developments in own professional area

Communication

  • Actively shares relevant information.

  • Clearly communicates, and listens to feedback on, changing priorities and procedures

Professionalism

  • Masters subject matter related to responsibilities

  • Identifies issues, opportunities, and risks central to responsibilities

  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation

  • Persistent, calm, and polite in the face of challenges and stress

  • Treats all colleagues with respect and dignity

  • Works effectively with people from different cultures by adapting to relevant cultural contexts

Teamwork

  • Actively contributes to an effective, collegial, and agreeable team environment

  • Contributes to, and follows team objectives

  • Seeks input and feedback from others

  • Actively supports and implements final group decisions

  • Takes joint responsibility for team's work

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 3 months with possibility of extension
Org Type: Country Office
Vacancy Type: Call for Expression of Interest
Recruiting Type: Consultant
Grade: UG
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
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